Warren Street Hotel Minibar Attendant
Crosby Hotel•New York, NY
•Onsite
About The Position
The Minibar Attendant is responsible for accurately stocking, reporting, itemizing and cleaning the mini bars in guest rooms. The Minibar Attendant takes inventory and restocks guest room mini bars on a daily basis and processes the guests' charges for the items used.
Requirements
- Strong knowledge in food and beverage (wine and champagne knowledge is a plus)
- Must understand how to use POS programs such as Micros
- Must be open to working AM/PM shifts, week days, weekends and holidays
- Has a keen sense of attention to detail within your workspace
- Able to keep track of inventory and ordering
- Manual Handling
- To take personal responsibility for punctuality
Nice To Haves
- wine and champagne knowledge
Responsibilities
- Accurately stock, itemize, and clean guest room minibars daily
- Take inventory, process guest charges for consumed items, and ensure accurate posting
- Ensure rotation of minibar products and maintain proper presentation standards
- Communicate effectively with management regarding issues or discrepancies
- Promote other Firmdale Hotels and restaurants, and practice upselling techniques where appropriate
- Liaise with other departments to guarantee seamless guest service
- Follow allergy and safety procedures at all times
- Deliver the highest level of customer service with professionalism and courtesy
- Display appropriate telephone etiquette and effective communication at all times
- Support other team members and assist with departmental duties as required
- Take responsibility for punctuality, organization, and maintaining a clean workspace
Benefits
- Competitive salary
- Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
- Comprehensive medical, dental, and vision benefits
- life insurance
- New York Secure Choice support for most team members
- Complimentary meals on shift
- Free uniform dry-cleaning service
- Commuter transit benefits available Day 1
- Ongoing training and professional development, including annual education reimbursement program up to $3,000
- Social events throughout the year, including holiday parties, team member appreciation events, and more
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- Departmental and company-wide incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
