Minibar Attendant - On-Call

Fontainebleau Las Vegas•Las Vegas, NV

10d•Onsite

About The Position

The Minibar Attendant performs all duties associated with minibar including restocking, cleaning, and servicing of all minibar refrigerators and pantry items.

Requirements

Must be at least 21 years of age.
High School Diploma or equivalent
Ability to be well organized, think clearly and focus on details
Strong interpersonal skills with the ability to communicate effectively
Maintain a professional, neat and well-groomed appearance
Maintain consistent excellent Guest Service experience
Excellent communication and customer service skills
Ability to work efficiently within a team driven environment
Ability to understand and explain mini bar items
Ability to apply positive personalized service to every guest’s interaction
Passion for delivery excellent guest service and enjoy the hospitality service industry
Must be willing and able to work a flexible schedule to include holidays, nights and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

One (1) year of experience in the hotel service industry preferred
Computer knowledge a plus (Bartech, Mini Bar systems)

Responsibilities

Conducts inventory and product distribution in guest room refreshment pantries to determine consumption by guest
Prepare refreshment pantry charge ticket and forwards to appropriate cashier for billing to guest account
Replenish refreshment pantry items consumed
Inspect refreshment pantry contents and maintains freshness of product
Clean and maintain refreshment pantry appearance to established standards
Remove consumed amenity items and/or room service trays from guest rooms
Complete DND/No Service, inventory and in-house guest list paperwork
Communicate discrepancies regarding refreshment pantry usage to management
Restock and rotate refreshment pantry attendant cart supplies
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary.