Mini Bar Attendant

Geisha Hospitality Group•Cleveland, OH

2d•Onsite

About The Position

Ensure all duties in the refreshment center inspection/attendant are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute gratuity and change for a cash paying guest.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Authorized to enter in all guest rooms pertaining to Mini bar at any given point of time.
Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
Maintain, track and complete daily worksheet of mini bar stock.
Responsible for replenishment of Mini bar items in rooms.
Responsible for maintaining the Mini bar Pantry in terms of par stock, stacking and cleanliness.
Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.
Maintain assigned Mini-Bar cart.
Maintain and complete assigned floors and rooms requesting Mini-Bar service.
Maintain the highest level of customer service and display professionalism at all times.
Follows all required safety and standard operating procedures.
Ensure rotation of all mini-bar products.
Properly complete, maintain and track inventory in assigned storerooms.
Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns.
Display appropriate two-way radio etiquette at all times.
Report all mini-bar concerns to management including any guest issues.
Perform any other duties deemed necessary for the success of the department.
Perform other job related duties as assigned.
Knowledge of Point of sale ( POS ) systems, Handheld POS, inventory and store requisition software and reporting tools.
Previous experience in hotel industry.