Mine Security Supervisor

GSSC (General Security Services Corporation)•Hibbing, MN

11d•$19 - $20

About The Position

General Security Services Corporation (GSSC), doing business as Midwest Patrol, provides physical and electronic security solutions and has served communities since 1946. The Mine Security Supervisor, referred to in the posting as the Post Supervisor, reports to the Operations Manager and supervises Security Officers and other assigned personnel at one or two client-site posts. The role models professionalism, a learning mindset, effective conduct, strategic thinking, GSSC core values, and respect for all people. It ensures that security services meet GSSC quality standards, post orders are followed, assigned rounds are completed, and required reports are filed. The supervisor coordinates staffing and schedules, supports employee hiring and development, oversees operational records and documentation, and helps maintain effective client security operations. The position also monitors employee performance and workplace issues, conducts internal misconduct investigations, maintains equipment inventories, and supports compliance with applicable laws and regulations. The posted schedule is Monday through Friday, 6:00 a.m. to 2:00 p.m., for 40 hours per week. Schedule flexibility is also expected.

Requirements

High school diploma or equivalent.
Ability to read, write, and speak English.
Must be a U.S. citizen or an alien lawfully authorized to work in the United States.
Must pass state and federal background checks and a drug screen.
Must pass a Motor Vehicle Record Check and maintain an appropriate driving record.
Must successfully complete GSSC Basic Training.
One year of supervisory experience.
Ability to meet and maintain applicable state, county, and municipal licensing requirements.
Excellent verbal and written communication, administrative, customer-service, and organizational skills.
Proficiency in Microsoft Office, including SharePoint, Word, Excel, Outlook, Teams, and PowerPoint.
Ability to manage and supervise staff, including creating schedules, providing training, and conducting disciplinary action when necessary.
Ability to demonstrate exceptional leadership and personnel-management skills, critical thinking, and a professional, motivational, and enthusiastic management style.
Schedule flexibility; positive, supportive, and collaborative mindset; and willingness to coach and mentor personnel.
Ability to see, hear, speak, and write clearly; perform occasional reaching, stooping, kneeling, crouching, and crawling; and frequently sit, stand, and walk, including for extended periods and on stairs, inclines, or uneven terrain.
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Ability to push, pull, or drag an adult to safety from hazardous situations.
Ability to safely operate a motor vehicle for extended periods and frequently enter and exit the vehicle.
Ability to meet and continue to meet applicable licensing requirements for Security Officers.

Nice To Haves

Three years of supervisory and related security experience; preference for military veterans and candidates with law enforcement, corrections, or security-related experience.

Responsibilities

Ensure effective and consistent delivery of security services and achievement of mission goals.
Identify and coordinate Security Officer staffing needs.
Carry out assigned supervisory duties, which may include interviewing, orienting and training employees; planning, assigning and directing work; coaching and appraising performance; rewarding and disciplining employees; resolving complaints and problems; and making hiring and termination recommendations.
Maintain open lines of communication with Security Personnel.
Coordinate and maintain personnel and service schedules.
Develop and ensure implementation of officer duties and responsibilities.
Assist Security and District Management with developing security clients and operations, coordinating new services, and developing quality-assurance measures.
Assist with payroll data, billing data, and reports accurately and on time.
Maintain operational reports, files, and documentation, and ensure required service documentation is completed and disseminated.
Analyze security operations and effectiveness on an ongoing, organized basis.
Ensure effective field training for new personnel and continued education in coordination with Management.
Identify and resolve employee conflicts and respond to personnel issues, determining appropriate courses of action.
Ensure performance evaluations are completed fairly and on time.
Conduct internal investigations of employee misconduct and forward resulting reports.
Partner with District Management in the termination process.
Maintain equipment inventories and serviceability.
Maintain compliance with state and federal regulatory requirements governing security operations.
Participate in strategic planning for local Patrol Operations with Patrol and District Management.
Ensure personnel comply with GSSC policies, procedures, and practices, and ensure operational compliance with federal regulations and state statutes.
Coach and mentor personnel and model the company’s core values.
Perform other duties as assigned.