Milk Lab Technician

University of Arkansas System • Little Rock, AR

1d • Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

This position is primarily responsible for maintaining the lab so that breast milk and fortified formula feeds can be prepared in a safe environment. The technician is responsible for following the policies of the UAMS NICU Milk Lab in accordance with HMBANA Guidelines. The technician will assist in the training of new staff members. The technician performs duties to ensure the Milk Lab operates in the safest manner. The technician will also assist with the daily operations of the milk lab by ensuring that equipment is in working order and that adequate supplies are available to complete necessary tasks. Keep the Milk Lab stocked with essential supplies. Maintain cleaning protocols per department policy. Keep breast milk refrigerators and freezers clean and organized. Communicate maintenance and supply concerns to Milk Lab Manager as needed. Additionally, the technician will make copies of paperwork as needed, distribute copy of daily MOM Log to the Lactation Department and NICU dietitians, ensure freezer door plans are correctly labeled with patient names, ensure freezer drawers are labeled correctly with label of contents (patient label or donor milk lot number), maintain current patient label book and ensure it is organized by correct room/bed assignment daily, ensure pod refrigerator bins are labeled with correct patient and room number daily. The technician will communicate with patients, guests and staff in an appropriate manner, answer questions in a helpful manner, and refer parents of patients to the lactation consultant or dietitian if necessary. The technician will interact with and assist the public in a professional and friendly manner as needed, demonstrate effective communication skills, communicate accurate and complete information, maintain strict confidentiality when necessary, demonstrate positive working relationships with co-workers, management team, and ancillary departments, follow the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines, and assist internal and external stakeholders as needed with exceptional customer service.

Requirements

• High School Diploma
• 1 year healthcare or food service related experience
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Human Milk Technician Certification

Responsibilities

• Responsible for safe preparation of infant feedings in accordance with current Human Milk Banking of North America (HMBANA) Guidelines and department policies.
• Responsible for maintaining the aseptic environment of the Milk Lab.
• Maintenance of the Milk Lab and Feed Preparation: Primarily responsible for maintaining the lab so that breast milk and fortified formula feeds can be prepared in a safe environment.
• Following the policies of the UAMS NICU Milk Lab in accordance with HMBANA Guidelines.
• Assisting in the training of new staff members.
• Performing duties to ensure the Milk Lab operates in the safest manner.
• Assisting with the daily operations of the milk lab by ensuring that equipment is in working order and that adequate supplies are available to complete necessary tasks.
• Keeping the Milk Lab stocked with essential supplies.
• Maintaining cleaning protocols per department policy.
• Keeping breast milk refrigerators and freezers clean and organized.
• Communicating maintenance and supply concerns to Milk Lab Manager as needed.
• Making copies of paperwork as needed.
• Distributing copy of daily MOM Log to the Lactation Department and NICU dietitians.
• Ensuring freezer door plans are correctly labeled with patient names.
• Ensuring freezer drawers are labeled correctly with label of contents (patient label or donor milk lot number).
• Maintaining current patient label book and ensuring it is organized by correct room/bed assignment daily.
• Ensuring pod refrigerator bins are labeled with correct patient and room number daily.
• Communicating with patients, guests and staff in an appropriate manner.
• Answering questions in a helpful manner.
• Referring parents of patients to the lactation consultant or dietitian if necessary.
• Interacting with and assisting the public in a professional and friendly manner as needed.
• Demonstrating effective communication skills.
• Communicating accurate and complete information.
• Maintaining strict confidentiality when necessary.
• Demonstrating positive working relationships with co-workers, management team, and ancillary departments.
• Following the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assisting internal and external stakeholders as needed with exceptional customer service.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED