Military and Family Life Counselor - Embedded (Adults)

Magellan Health•Marine Corps Base Camp Lejeune, NC

About The Position

The Military and Family Life Counselor (MFLC) provides embedded, non-medical counseling and consultation to military service members, families, and command personnel assigned to a dedicated military unit at Camp Lejeune. Candidates must live locally or be willing to relocate to become local. The counselor delivers short-term, solution-focused, walk-around counseling; assessments, action planning, referrals, and follow-up; and training and health and wellness presentations. The role requires familiarity with the unit’s structure, culture, and mission and maintains confidentiality while making services accessible to the military population. The counselor works with commanders, installation and command Points of Contact (POCs), community resources, and the Regional Supervisor/Regional Director to ensure services are within scope and meet installation needs. The role includes recording activity data daily using a smartphone or web application, responding to critical incidents and urgent requests with schedule flexibility, and handling duty-to-warn and restricted-reporting situations under Department of Defense protocol. The counselor also participates in supervision, training, quality improvement and contract activities, and customer- or Magellan-directed initiatives and pilot programs. The position requires an accredited master’s degree in a mental health-related field and a current, unrestricted independent counseling license. The counselor must be able to work across military installation environments, including outdoor and uneven terrain, and may need to travel to locations outside an installation. Applicants must demonstrate U.S. citizenship and fluent English, satisfy applicable background and clearance checks, and meet site-specific requirements.

Requirements

  • Master’s degree from an accredited graduate program in a mental health-related field.
  • Current, valid, unrestricted independent counseling license from a U.S. state, the District of Columbia, a U.S. territory, or commonwealth; acceptable disciplines include LCSW, LMFT, or LCHMC/LPC.
  • Less than 2 years of post-licensure clinical experience.
  • Intermediate-level technology and software skills, including Microsoft Suite, internet navigation, smartphone/tablet and application navigation, and video-conferencing platforms.
  • Ability to engage and communicate with military members or children as assigned and respond quickly to emergent situations.
  • Ability to traverse short or long distances on military installations, including indoor and outdoor areas, rugged or uneven terrain, steep inclines, stairs, and grass, and to work in outdoor weather and other military-base conditions.
  • Ability to travel to locations outside a military installation in varied physical environments, if required.
  • Ability to meet site-specific work requirements; some assignments may require specified immunizations or vaccinations and proof of receipt.
  • Ability to prove U.S. citizenship and speak fluent English.
  • Understanding, sensitivity, and empathy for service members and their families; ability to develop trusting, helping relationships and work effectively with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Pass a National Agency Check and Inquiries (NACI) clearance, Installation Records Check (IRC), Criminal History Background Check, and FBI Fingerprints Check; some units also require a secret-level clearance.
  • Possess a valid U.S. state vehicle operator’s license unless specifically waived by the FEDSIM COR.
  • May be required to pass tests for and obtain a U.S. military vehicle operator’s permit for commercial sedans and similar vehicles for use at TDY locations.

Responsibilities

  • Provide non-medical, short-term, solution-focused walk-around counseling to eligible service members and family members at assigned locations.
  • Conduct assessments, brief counseling and consultation, action planning, referrals to resources, and follow-up as indicated.
  • Deliver training, health and wellness presentations, and activities as requested or directed.
  • Provide consultation to the assigned brigade or regiment command on behavioral health issues, considering the military unit’s structure, culture, and mission.
  • Enter counselor activity data daily through a smartphone or web application while maintaining client and service-member confidentiality.
  • Cultivate and maintain working relationships with commanders, military personnel, installation and command POCs, and community resources.
  • Maintain visibility within the assigned unit so MFLC services are accessible, and partner with the POC to deliver services that meet unit needs while preserving confidentiality.
  • Respond to critical incidents, surge needs, and special or urgent requests as directed and approved; flex the schedule as needed.
  • Manage duty-to-warn and restricted-reporting situations according to DoD protocol and consult with the Regional Supervisor or Regional Director.
  • Communicate with Regional Supervisors and participate in individual and group supervision, sharing information about installation trends and issues.
  • Participate in in-services, training, Quality Improvement committees, and other contract activities as assigned or appropriate.
  • Participate in customer- or Magellan-directed initiatives, studies, and pilot programs, including required certification, training, documentation, integration into counseling work, and use of applicable technology.
  • Perform other duties as assigned.
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