Milieu Supervisor - Overnights

Nexus Family Healing•Mendota Heights, MN

1h•Onsite

About The Position

We are hiring a dynamic Milieu Supervisor - 3rd shift for the Aspen House in Mendota Heights, MN! This role ensures high-quality care for youth and families through effective staff leadership, program coordination, and service delivery. The Aspen House is a community-based facility for teens in Dakota and Washington counties who temporarily need a safe place to live. Youth in our care have private bedrooms and access to mental health and educational services during their stay and is staffed 24/7. We serve displaced youth ages 11-18 and pride ourselves on being a restraint-free facility. Aspen House not only provides temporary housing but also incorporates mental health assessments and services, recreational activities, educational instruction, coordination with outside supports, stabilization services, and on-going connections with family support systems. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

High School diploma or equivalent.
Minimum of two (2) years of experience working in a related industry.
Minimum of one (1) year supervisory experience required.
Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements

Nice To Haves

Associate or bachelor’s degree in social work, psychology, or a clinically related field preferred.
Minimum of one (1) year of experience working with clients and families preferred.

Responsibilities

Develop staff schedules to maintain safe and effective client care.
Coordinate daily activities including transportation, family visits, and special events.
Support staff in maintaining calm, therapeutic interactions with clients.
Assist in creating and implementing individualized client guidance plans.
Ensure timely and accurate documentation of client and staff activities.
Help improve program procedures for efficient and safe service delivery.
Identify and resolve program challenges; support long-term improvements.
Collaborate with clinical teams on treatment plans and interventions.
Welcome new clients and families, ensuring all initial needs are met.
Monitor service delivery and promote family involvement.
Track and manage youth needs (e.g., clothing, dietary, appointments).
Assign primary staff to youth for advocacy and communication.
Participate in hiring and onboarding of trauma-informed staff.
Mentor new staff and oversee training and shadowing.
Provide coverage during staff absences or emergencies.
Coach staff in trauma-informed care and intervention strategies.
Manage timecards and conduct performance evaluations.
Collaborate with HR and leadership on staff development and discipline.
Model and promote Nexus values and treatment approaches.
Maintain confidentiality and comply with privacy policies.
Conduct safety inspections and address concerns promptly.
Stay current on company policies, training, and certifications.