Milieu Manager

AltaPointe Health • Mobile, AL

11d • Onsite

About The Position

AltaPointe Health is hosting Open Interviews on Thursday, September 24th from 10:00 AM to 2:00 PM at Eastpointe Hospital (7400 Roper Ln, Daphne AL 36526). Applicants are encouraged to ensure their application is updated prior to the event. Attendees will have the opportunity to interview with a Recruiter who can discuss various open positions.

The Milieu Manager role involves participating in program planning, implementing consumer plans, supervising therapeutic program specialists, and maintaining the therapeutic milieu. This position requires a strong understanding of consumer needs, behavior management, crisis intervention, and psychiatric rehabilitation principles. The role also includes clinical record keeping, administrative duties, and ensuring a safe and supportive environment for consumers. Collaboration with clinical coordinators, nurse coordinators, and administrators is essential for daily management and addressing milieu-related challenges.

Requirements

• Bachelor’s degree in a related mental health field preferred.
• Previous relevant work experience in a mental health field, preferably with adolescent/child population.
• Previous supervisory experience preferred.
• Valid driver license in state of residence.
• Meet age requirements for driving requirements.
• Have proof of liability insurance.
• Knowledge of the child/adolescent specialties outlined below:
• Knowledge of psychiatric disorders.
• Knowledge of growth and development of consumers related to all intellectual, emotional, spiritual, and physical aspects.
• Knowledge of cultural diversity.
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers and common to non-violent consumers.
• Knowledge of educational methods for consumers with severe and persistent psychiatric disorders.
• Knowledge of psychiatric rehabilitation principles.
• Subject matter expert (SME) on Mindset and ability to demonstrate techniques correctly.

Nice To Haves

• Bachelor’s degree in a related mental health field
• Previous relevant work experience in a mental health field, preferably with adolescent/child population.
• Previous supervisory experience

Responsibilities

• Participates in program planning, identifying consumers’ problems, needs, and strengths, and suggesting modifications based on observations.
• Monitors consumers’ progress, communicates behavioral information to team members, and maintains communication with consumers, families, and referral sources.
• Co-facilitates didactic, educational, and community groups, encouraging consumer participation.
• Supervises consumers to ensure their safety and involvement in the program, providing input during shift reports.
• Supervises therapeutic program specialists in collaboration with clinical coordinators.
• Assists in the orientation and training of new employees, serving as a mentor.
• Attends 100% of mandatory training and seeks information from missed meetings.
• Participates in maintaining the therapeutic milieu within the assigned program.
• Provides consumers with positive reinforcement and consequences to assist in maintaining an appropriate milieu.
• Maintains consumer program, department, and related documentation, including observations, point sheets, corrective actions, BLS documentation, and incident reports.
• Provides assistance to nursing staff for consumer treatment as assigned and supervised by the LPN/RN.
• Maintains a safe, orderly, and physical environment for consumers.
• Collaborates with the Administrator, Clinical Coordinator, and Nurse Coordinator on milieu-related challenges, training needs, and daily management.
• Assists consumers in carrying out activities of daily living as congruent with their individual plan and needs.
• Carries out clerical and administrative duties to support consumer, department, and facility operations.
• Accompanies and transports consumers as needed.
• Participates in activities that enhance professional growth and development.
• Demonstrates conduct in keeping with facility ethical standards.
• Maintains professional demeanor when interacting with consumers and coworkers.
• Complies with facility safety, infection control, and security programs.
• Supports facility internal and external customer service standards.
• Maintains appropriate supervision at all times, never leaving consumers unattended, and providing coverage for program specialists when needed.
• Demonstrates conduct in keeping with the facility code of ethics, AHS compliance program, and service excellence standards.
• Ensures unit schedules are followed per program guidelines.
• Demonstrates the ability to recognize and deescalate crisis situations.
• Provides Ukeru and MindSet training/re-training to staff.
• Applies Ukeru and MindSet per AltaPointe policy and procedure.
• Works with consumers and staff to ensure unit cleanliness, supervising and delegating housekeeping duties.
• Assists in providing a relief system for staff breaks and lunches in collaboration with the unit nurse and/or nurse coordinator.
• Provides relevant input into the unit delegation of staff daily.
• Performs additional duties as assigned by the supervisor.
• Seeks supervision and consultation as needed.
• Accepts and employs suggestions for improvement.
• Actively works to enhance skills.
• Provides regular feedback to supervisor on issues/problems pertaining to work functions.
• Documents in a timely fashion per AltaPointe policy.
• Documents in a clear and concise manner types of consumer problems on shift logs, progress on BLS, BLS summaries, treatment goals addressed, and services.
• Documents legibly.
• Treats consumers and coworkers with care, dignity, and compassion.
• Respects consumers’ and coworkers’ privacy and confidentiality.
• Is pleasant and cooperative with others.
• Assists consumers and visitors as needed.
• Is sensitive to consumers’ needs, expectations, and individual differences.
• Is gentle and calm with consumers and families.
• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.
• Attends appropriate in-service trainings and other workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level