Milieu Coordinator

Bronson Behavioral Hospital•Battle Creek, MI

2d•Onsite

About The Position

Bronson Behavioral Health is seeking a compassionate, organized, and proactive Milieu Coordinator to support the daily operations of our behavioral health units. In this role, you will help ensure a safe, structured, and therapeutic environment while coordinating care, mentoring staff, and supporting patient-centered programming. This is an excellent opportunity for a behavioral health professional who thrives in a fast-paced environment and is committed to high-quality patient care.

Requirements

High school diploma or equivalent with four or more years’ experience in a behavioral health environment required; OR Associates Degree in a human service field with two or more years’ experience in a behavioral health environment required.
CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.

Nice To Haves

Two or more years’ experience with the population of the facility preferred.

Responsibilities

Monitor shift change activities to assign staff, review staffing for the units and adjusts as necessary.
Facilitate and monitor patient care and programming.
Review medical records for timely documentation as required.
Facilitate the individual admission and discharge processes, as well as patient transfers.
Review and monitor required paperwork for completion and timeliness requirements.
Facilitate person-centered planning process with individuals to assess and develop plans based on their needs.
Train and mentor direct care staff during the shift as necessary, or as assigned by the Milieu Manager.
Audit individual records to ensure regulatory requirements are met. Report issues to supervisor as necessary regarding compliance.
Respond to individual, family and guardians regarding concerns.
Report pertinent information to the Milieu Manager in a timely manner.
Perform direct care duties as required.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Perform other functions and tasks as assigned.