Migration Support Specialist
Hub International Insurance•Berkeley Heights, NJ
•Onsite
About The Position
Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Position Overview: The Migration Support Specialist will play a critical role in supporting the migration of data, systems, and processes during our transition to new platforms and technologies. The ideal candidate will have experience in the insurance industry, strong technical skills, and the ability to troubleshoot issues effectively.
Requirements
- Bachelor’s degree or equivalent work experience
- 5+ years Operations Property Casualty insurance experience with a Wholesale Agency or MGA
- Experience in the insurance industry, particularly in policy administration, claims processing, or underwriting.
- Proven experience in data migration projects or IT system implementations.
- Strong analytical and problem-solving skills, with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis tools.
- Ability to work effectively both independently and as part of a team.
- Strong organizational and time management skills.
Nice To Haves
- Familiarity with insurance software systems and platforms, AIM & Image Right, is a plus.
Responsibilities
- Assist in the planning and execution of system migration projects.
- Analyze existing data and ensure accurate and complete migration to new platforms.
- Assist in planning and coordinating all phases of the migration process, including data mapping.
- Collaborate with internal teams, including IT, operations, and Field, to support migration activities.
- Identify potential risks and issues related to migration and work on mitigation strategies.
- Perform data validation and quality checks to ensure data integrity throughout the migration process.
- Provide end-user support on new systems and processes.
- Report progress, issues, and results to Director Operations and stakeholders.
- Support the testing of new systems and platforms to ensure they function as required post-migration.
- Troubleshoot and resolve any issues that arise during the migration process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
