Migration Specialist
Payentry•Norcross, GA
•Hybrid
About The Position
Migration Specialist Are you passionate about technology and customer service? Do you want to be a part of a dynamic company where you can accelerate your career? We are seeking a dedicated Migration Specialist to join our rapidly expanding Client Expierence Team. In this role, you will play a key part in ensuring the successful transition of clients from the legacy platforms to the new systems by providing system configuration support, client training, and ongoing guidance throughout the migration progress.
Requirements
- Minimum of 2 years of expierence in payroll processing or implementation.
- Strong passion for delivering exceptional customer service.
- Excellent multitasking and project management skills.
- High level of integrity, professionalism, and positive attitude.
- Ability to influence and effectively challenge thinking to foster improvements.
- Innovative mindset with a commitment to excellence.
- Curiosity and critical thinking-ability to ask engaging questions and seek continuous learning.
- Strong teamwork and Collaborative skills.
Responsibilities
- Support the successful transition of clients from the legacy platforms to the new systems.
- Perform back-end system configuration and setup to ensure accurate implementation of client requirements.
- Conduct client training sessions and provide education on systems functionality, features, and best practices.
- Develop a deep understanding of our platform's capabilities to effectively engage clients.
- Deliver exceptional customer service, ensuring client satisfaction.
Benefits
- Collaborative and supportive team environment.
- Partial company-paid medical and dental coverage for you and your family.
- Fully paid life insurance, short-term, and long-term disability benefits.
- 401(K) Safe Harbor plan with up to a 4% company match.
- Company contributions to Health Savings Accounts (HSAs)
- Generous discretionary paid time off package with immediate eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
