Migration Specialist - Contractor

Kit

9d•$150 - $800•Remote

About The Position

Kit is seeking 1-2 Migration Specialists to join their Implementations Team on a part-time contract basis. This role focuses on migrating new Kit customers onto the platform, ensuring a positive and technically sound experience. The ideal candidate will have a passion for the technical aspects of email marketing, enjoy working with integrations, and be adept at explaining complex details to customers. This position is project-based and ideal for someone comfortable with contract work and managing multiple client projects simultaneously.

Requirements

Working knowledge of Kit's platform: Visual Automation builder, forms/landing pages, tagging, sequences, and API v4 basics.
CSV data handling and subscriber/tag mapping across source platforms.
Deliverability fundamentals — domain authentication, send history review, warm-up planning.
Clear written and verbal communication with creators, including comfort on Zoom/Loom for walkthroughs.
Familiarity with multiple ESP platforms (Kajabi, Beehiiv, ActiveCampaign, Flodesk, Substack, GoHighLevel, Klaviyo, Mailchimp, or Infusionsoft/Keap).
Comfort working async and asynchronously across a project portal (Arrows), Slack, email.
Prior experience with email marketing platform migrations or technical onboarding.
Experience managing multiple concurrent client projects with individual timelines.
Background supporting technically complex accounts (multiple integrations, custom automations, large lists).
Experience working directly with creators or small businesses on customer-facing technical work.
Comfort with project-based/contract work and invoicing.
Proactive communicator — flags unresponsive creators, at-risk timelines, and scope creep early.
Detail-oriented — catches mapping errors and scope gaps before they become customer-facing problems.
Comfortable with ambiguity across different tech stacks and account complexity levels.
Empathetic but maintains professional boundaries with creators — holds deadlines and process while staying warm.
Reliable and self-managing, since this is project-based work without close day-to-day supervision.

Responsibilities

Migrate new Kit customers onto the platform.
Handle CSV imports, form/landing page rebuilds, and automation recreation for standard-complexity accounts.
Collaborate with the Implementations Team, Migration Admins, other Migration Specialists, and Customer Support.
Dive into the onboarding curriculum and learn about Kit’s product ecosystem.
Utilize key tools such as Arrows, Slack, and HubSpot.
Review standard migration SOPs and reference documents.
Manage multiple concurrent client projects with individual timelines.
Support technically complex accounts, including multiple integrations, custom automations, and large lists.
Communicate clearly with creators, including conducting walkthroughs via Zoom/Loom.
Handle deliverability fundamentals, including domain authentication, send history review, and warm-up planning.
Manage project-based work and invoicing.