Mid-Market Account Manager
About The Position
Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. Combining 80 years of expertise with innovative technology, Motus enables organizations to optimize spend and increase productivity across their workforce. With solutions purpose-built to enable data-driven insights and strategic decision making, Motus is the preferred vehicle reimbursement partner to top Fortune 500 companies globally. At Motus, we’re dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether. Position Description: The Motus Business Development group is looking for a customer-focused sales professional to join the team as a Mid-Market Account Manager (MMAM). The MMAM will own a book of business with a contract value expected to range between $30k and $150k (ARR). In this role, you will be responsible for exponential revenue growth in the entire book of business driving revenue through renewals, upsells, and account growth. Our ideal candidate has a shown history of exceeding revenue targets with diverse stakeholders, outstanding organization and influencing skills, and a high level of personal accountability and independence.
Requirements
- 1-3 years’ experience in a customer-facing, quota-carrying role such as Account Executive or Account Manager. Primary responsibility is exponential growth of revenue in the customer base
- Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently
- High degree of emotional intelligence and empathy
- Exceptional communication (written and verbal) and presentation skills
- Demonstrated ability and desire to work and excel in a fast-paced environment
- Excellent multi-tasking, organizational, and project management skills; high attention to detail
- Ability to understand and articulate technical concepts and derive solutions
- Proficiency in MS Office and Salesforce.com
Responsibilities
- Exponentially grow revenue base for your book of business by managing account retention, expansion, and renewal, and by driving upsells for new products
- Serve as the primary point of contact for a book of business and continually delight customers with a positive, customer-centric attitude
- Consult with customers on new features and product offerings to drive upsell revenue
- Develop relationships with customers and serve as their strategic partner
- Provide education and coaching to drive product adoption and maximize product value for customers
- Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and events
- Serve as a customer advocate while capturing customer feedback and reporting requests to Product and Engineering
- Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
- Think creatively to solve customer problems
Benefits
- Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
- Unlimited Paid Time Off
- Flexible Spending Accounts & Health Savings Accounts
- Motus-Fidelity 401K Plan
- Company-paid Short/Long-term Disability & Basic Life Insurance Plans
- Family Planning and Parenting Support Benefits through Maven
- $1000 Home Office Reimbursement Program
- $2000 Internal Referral Program
- WorkAnywhere Reimbursement of Internet and Cellular Costs
- 16 weeks maternity and adoption leave
- 12 weeks paternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
