S10007-Mid Market Account Manager-Mid Atlantic Enterprise Sales

Segra • Charlottesville, VA

2d

About The Position

The Mid-Market Account Manager (MAM) will be primarily responsible for retaining existing revenue and generation of sales uplift revenue in the existing customer base. The MAM must meet the experience and/or the education/training requirements of their specific Job Description. The MAM will have a quota based on producing new revenue from assigned accounts and/or geographic territory assignments. Additional sales representatives, short-term targeted sales efforts or blitzes, or additional personnel maybe assigned to territories as determined by management or the needs of the company.
The MAM will have daily customer account management responsibility with an assigned base of accounts to monitor for customer satisfaction, to assist Customer Service when necessary to resolve customer issues, and as needed, to help pursue additional revenue opportunities with these accounts.

Requirements

• Degree in sales / marketing or related field, equivalent work experience, or a combination thereof
• Previous Enterprise level, ILEC-CLEC sales experience preferred and/or managed services experience preferred
• 5+ years of telecommunications sales or technology sales experience specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions; other past sales experience will be considered on a case by case basis
• Some experience with serving and selling to mid-market and/or major enterprise accounts (i.e. sales >~$5 MRC)
• Strong Communication skills
• Time management skills
• Proficiency in Microsoft Office
• Prior experience with Microsoft Dynamics preferred
• Ability to design strategic plans to position Segra products and services to align with customers changing needs.
• Conduct quarterly account review meetings to ensure Segra is secure as the provider of choice.
• Problem solving skills to change products and services as needed.
• Leverage relationships with existing base to act as referrals to prospective major companies.

Responsibilities

• Assist Customer Service when necessary to resolve customer issues
• Pursue additional revenue opportunities with accounts
• Design strategic plans to position Segra products and services to align with customers changing needs.
• Conduct quarterly account review meetings to ensure Segra is secure as the provider of choice.
• Problem solving skills to change products and services as needed.
• Leverage relationships with existing base to act as referrals to prospective major companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level