Mid-Market Account Executive

PowerfleetUnited States, North America
Remote

About The Position

The Mid-Market Account Executive is responsible for managing and growing a portfolio of existing and prospective customers through a combination of upselling, cross-selling, expansion, and renewal activities. This role focuses on building strong customer relationships, identifying opportunities to expand Powerfleet solutions, and ensuring customers receive ongoing value from their investment. The ideal candidate is highly organized, disciplined, and customer-focused. Success in this role comes from consistent execution, strong account management practices, and the ability to manage a large portfolio while maintaining meaningful customer relationships. This is a remote position based in the United States. Candidates must reside within the Central or Eastern Time Zone and be able to work standard business hours aligned to these time zones. Ability to travel up to 25% as needed for customer meetings, training, and company events.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 1–3 years of sales, account management, business development, or customer-facing experience.
  • Strong organizational and time management skills.
  • Excellent communication and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience utilizing CRM platforms such as Salesforce or similar tools.
  • Must be authorized to work in the United States without current or future sponsorship requirements.

Nice To Haves

  • Experience in SaaS, telematics, AIoT, logistics, fleet management, or warehouse technology industries.
  • Experience managing customer portfolios and renewal conversations.
  • Experience working in a quota-carrying sales environment.

Responsibilities

  • Manage and grow an assigned portfolio of mid-market accounts.
  • Identify and pursue upsell, cross-sell, and expansion opportunities.
  • Support renewal discussions and commercial conversations with customers.
  • Develop account plans that drive customer growth and retention.
  • Build strong relationships with customer stakeholders and decision-makers.
  • Develop a deep understanding of customer business objectives and operational challenges.
  • Serve as a trusted advisor by recommending solutions aligned with customer needs.
  • Maintain regular customer engagement to proactively identify risks and opportunities.
  • Manage multiple opportunities simultaneously across a large portfolio.
  • Conduct discovery conversations and solution presentations.
  • Coordinate internal resources to support customer opportunities.
  • Advance opportunities through the sales process and negotiate commercial agreements.
  • Partner with Customer Success to support customer adoption and retention.
  • Collaborate with Solutions Engineering, Services, Product, and Marketing teams.
  • Escalate and coordinate customer concerns when necessary.
  • Maintain accurate pipeline and forecasting information within CRM systems.
  • Manage account activity, opportunity progression, and revenue targets.
  • Consistently execute against assigned sales objectives.

Benefits

  • The annual on-target earnings (OTE) range for full-time employees in this position is UPDATE RANGE USD, which includes both base salary and variable commission components. Actual compensation within this range will be determined based on the candidate’s experience, skills, and city of residence.
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