About The Position

Join USAA’s high-impact engineering team maintaining and evolving the Property Core Platform for homeowners, renters, and other Property insurance products. Embedded within an Agile team, the Mid-Level Software Engineer provides hands-on expertise in application development, production support, system integrations, testing, and platform enhancements across business-critical applications. The role involves solving complex problems, improving system reliability, contributing to modernization, and delivering high-quality solutions for members. The position is based in San Antonio, Texas, and requires working in the office four days per week. Relocation assistance is not available. USAA does not provide visa sponsorship for this role. Applications are accepted on an ongoing basis until the position is filled.

Requirements

  • Bachelor’s degree, or four years of relevant education and/or experience.
  • Four years of software development experience demonstrating technical depth in one or more disciplines or technologies.
  • Two years of experience delivering technology solutions across all phases of the software systems and application development lifecycle, including leading code or design reviews.
  • Basic understanding of one or more listed technologies or tools, including AI-Assisted Software Engineering; programming languages; APIs and data formats; frameworks; version control; containers and cloud platforms; databases; testing tools; messaging systems; observability tools; and mainframe technologies.
  • Developing-level business acumen in business operations, risk management, industry practices, and emerging trends.
  • Experience supporting production-issue resolution through application and system troubleshooting.
  • Experience articulating technical challenges and solutions.
  • Basic understanding of cloud technologies and tools.

Nice To Haves

  • Experience applying Generative AI and AI-assisted engineering practices to accelerate software development, improve code quality, enhance production support, automate operational processes, support application modernization, and improve engineering productivity in complex enterprise environments.
  • Experience working across legacy and modern technology stacks, including PL/I, COBOL, CICS, DB2, Mainframe, Java, AWS, and cloud-native platforms.
  • Proven success reducing technical debt while maintaining production stability and meeting business commitments.
  • Experience supporting operational health metrics, service-level objectives, service-level agreements, and production availability goals.
  • AWS, Kubernetes/OpenShift, SAFe Agile, Java, Cloud, or Security-related certifications.
  • Experience working across technologies ranging from Mainframe and PL/I to AWS and cloud-native architectures.
  • Strong production support background with success resolving complex incidents and improving application reliability.
  • US military experience gained through military service or as a military spouse/domestic partner.

Responsibilities

  • Design, develop, code, and test complex technical solutions.
  • Investigate and resolve complex application, system, and production problems through troubleshooting.
  • Improve operations through complex systems analysis and recommendations for changes to policies and procedures.
  • Prepare and install solutions by determining and designing system specifications, standards, and programming.
  • Follow the software development lifecycle.
  • Participate in design reviews and learn key system design principles.
  • Mentor junior engineers and potentially begin mentoring peer engineers.
  • Review teammates’ code.
  • Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k).
  • Pension.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off program with paid holidays.
  • 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning and continuing education.
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