Mid-Level QA Engineer

Insomniac DesignWashington, DC
Hybrid

About The Position

Insomniac Design is a global digital agency headquartered in Washington D.C., with offices in London, Bucharest and Chisinau. We’re an agile, determined and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. We specialize in human-centered design with deep focus on design thinking and digital transformation. We are seeking an experienced Mid-Level QA/Software Tester to join our team. As a Mid-Level QA/Software Tester, you will independently own end-to-end quality assurance — from test planning and requirements analysis through automated test development, performance testing, defect management, and knowledge transfer. This role requires a self-directed professional who can operate autonomously, communicate effectively with both technical and non-technical stakeholders, and deliver comprehensive testing across functional, integration, performance, accessibility, regression, and user acceptance testing. This is a hybrid position based in Washington, D.C. with on-site presence as required.

Requirements

  • Minimum 4 years of experience in each of the following:
  • Performance testing of web-based applications
  • Application and software defect tracking
  • Black-box and white-box testing
  • Communicating with both technical and non-technical stakeholders
  • Collaborating with project teams
  • Developing test plans, test cases, and test scenarios
  • Executing manual and automated tests
  • Planning, executing, and documenting testing activities
  • Stress testing
  • Performance testing
  • Programming languages including JavaScript, Java, Visual Basic, Oracle PL/SQL, and SQL
  • Selenium testing framework (WebDriver specifically)
  • Writing and executing SQL Server queries
  • Cross-browser testing across Chrome, Firefox, Safari, and Internet Explorer
  • Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Experience with workflow modeling tools (Microsoft Visio, Lucidchart, or BPMN-based tools)
  • Experience working within Agile, Waterfall, and DevOps SDLC methodologies
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • Self-directed and able to operate with minimal supervision
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple testing streams simultaneously
  • Proactive in identifying risks and gaps in requirements
  • Committed to timely task completion and quality deliverables
  • Comfortable working in a hybrid environment with on-site requirements in Washington, D.C.

Nice To Haves

  • Experience with LoadRunner for performance and load testing
  • Experience with Jira, ServiceNow for defect tracking, ITSM, or service management
  • Experience with JAWS screen reader or other assistive technology testing tools
  • Experience supporting large-scale, complex IT testing environments involving multiple portfolios and projects
  • Experience supporting Case Management Systems
  • ISTQB certification or equivalent
  • Familiarity with ITIL service management frameworks
  • Experience with data migration testing and validation
  • Experience with Section 508 / WCAG 2.1 AA accessibility compliance testing

Responsibilities

  • Own the full QA lifecycle for assigned work packages — test planning, test design, test execution, defect management, and test reporting
  • Operate with minimal supervision, taking ownership of quality outcomes and proactively identifying risks
  • Follow the organization's AI-Driven QA workflow, including use of internal tools for accelerated test specification generation, with mandatory human review and approval at every stage
  • Collaborate with project teams, client stakeholders, and third-party vendor development teams
  • Communicate testing progress, defect trends, and risk areas through weekly status reports
  • Follow SDLC processes and contribute to continuous process improvement
  • Participate in project meetings including sprint reviews, defect triage, planning sessions, and Operational Readiness Reviews
  • Develop and maintain comprehensive test plans, test cases, test scenarios, and test scripts based on project requirements, acceptance criteria, and system specifications
  • Build and maintain Requirements Traceability Matrices (RTMs) to ensure full test coverage
  • Execute manual and automated tests across functional, integration, regression, performance, accessibility, and user acceptance testing
  • Develop automated test scripts
  • Develop performance and load testing scripts
  • Write and execute SQL Server queries for data validation and data migration verification
  • Perform cross-browser testing across Chrome, Firefox, Safari, and Internet Explorer
  • Develop user guides and knowledge transfer documentation for end users and client technical staff
  • Support the implementation and maintenance of automated testing tools and regression suites
  • Capture transaction response time metrics during automated functional testing
  • Validate legacy data migration — verifying data integrity, referential integrity, and correct application behavior for migrated records
  • Validate system availability and data integrity following disaster recovery failover events
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