Mid-Level Maintenance Controller (Service Technician)

Boeing•Seattle, WA

8d•Onsite

About The Position

Boeing Test & Evaluation (BT&E) is seeking a Mid-Level Maintenance Controller Service Technician to join our Test Operations Center (TOC) team located in Seattle, Washington. The TOC provides technical assistance, logistics support and research to a wide range of flight test activities and customers. The successful candidate will work as a Maintenance Controller. It requires proactive and customer-oriented interaction with test operations crews, aircraft maintenance operations, flight operations, MMO and various Boeing support organizations. This position requires developing positive partner relationships that foster trusted communications. The Test Operations Center operates 20 hours a day 7 days a week utilizing a non-standard work week. This includes Saturdays and Sundays as standard workdays. You will be working 4 10-hour shifts with 3 days off and be willing to work either 1st or 2nd shift. On occasion, there will be opportunities to work a 12-hour shift.

Requirements

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.62 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
1+ years of education and/or experience with aircraft maintenance
1+ years of flight line experience
Experience cultivating excellent customer and/or external stakeholder relationships
Experience do you have with direct, face-to-face interactions with customers
Experience do you have in interpreting data and presenting analysis and/or recommendations to management
Experience editing PowerPoint presentations as needed, as well as adding and presenting data
Willing to work variable shifts; including days, evenings, nights and weekends

Nice To Haves

1+ years of flight test experience
Experience with the DWR system
Experience with Engineering Furnished and Red Label parts
Experience organizing and planning logistics support for remote aircraft operations
Have or have held an Airframe and Power Plants (A&P) License

Responsibilities

Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers
Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data
Communicates design and operational issues and concerns with Engineering
Develops in-service correspondence for continued safe operation and maintenance of equipment
Participates in accident investigation team or support team
Conduct investigations and research on Logistics, Test Status, Operational Problems, Weather Conditions and Direct IT issues to drive a successful conclusion
Provide accurate maintenance estimates for Flight Test FC and other aircraft maintenance tasks that include Work Order description, required Parts, Special Tools and Ground Support Equipment
Provide input and maintain the TOC database, create Service Request Task Items, Track Test Aircraft In-flight, identify issues for Management Escalation, create and update PowerPoint presentations and lead management status meetings
Function in a dynamic environment and provide clear and succinct recommendations to management
Assist logistic support or remote aircraft operations