Microsoft Technical Business Analyst 1 - Kiewit Technology Group

Kiewit • La Vista, NE

18h • Onsite

About The Position

The Business Systems Analyst is responsible for product planning and at times technical project/task execution for products in the team’s portfolio. The Business Systems Analyst is the voice of the customer, representing internal stakeholders and the Product Manager while driving prioritization of their backlog. The Business Systems Analyst will solve business problems by analyzing business needs, understanding requirements, investigating potential solutions, ensuring the successful launch of new products/features, and managing products throughout their entire lifecycle. The ideal individual candidate will be able to facilitate discussions and lead the execution of tasks that help the organization provide best in class solutions supported by a solid foundation of governance and strategy.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Business Administration, Management Information Systems, or a related field, or equivalent experience.
• 0-3 years of experience in business analysis, systems analysis, project coordination, process improvement, technology operations, or a related role.
• Experience gathering and documenting requirements, workflows, decisions, risks, and business procedures.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent organization and time-management skills with strong attention to detail and the ability to manage multiple priorities.
• Demonstrated aptitude and willingness to learn unfamiliar technologies, business processes, governance concepts, and operational support models.
• Ability to work through ambiguity and convert unclear business needs into clear requirements, workflows, recommendations, and deliverables.
• Recognize, assess, and communicate risks, dependencies, and improvement opportunities that may impact deliverables or timelines.
• Strong verbal and written communication skills, with proven ability to present information to technical and non-technical customers and stakeholders in appropriate media and form.
• Ability to partner effectively with platform managers, technical leads, project managers, business users, support teams, and other stakeholders.
• Regular, reliable attendance
• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Perform work safely and effectively.
• Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines.

Nice To Haves

• Experience with Microsoft 365 tools such as SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Forms, Planner, Power Automate, Power BI, or related services.
• Experience with reporting, dashboard requirements, Excel analysis, data validation, or data visualization.
• Familiarity with Agile delivery, Azure DevOps, user stories, acceptance criteria, testing, or project delivery practices.
• Awareness of governance, compliance, records management, information management, lifecycle management, or operational support concepts.
• Microsoft 365 certifications or demonstrated Microsoft 365 learning path completion.

Responsibilities

• Gather, document, validate, and manage business requirements through stakeholder interviews, workshops, research, and process analysis.
• Articulate requirements to the lowest level of detail needed to advance business objectives, platform governance, project success, and operational support outcomes.
• Develop business requirements, user stories, acceptance criteria, workflows, process maps, decision criteria, and supporting documentation.
• Analyze current-state and future-state processes and identify opportunities to improve service delivery, reduce manual work, clarify support boundaries, and improve user experience.
• Support roadmap initiatives such as lifecycle management, workspace ownership, enterprise reporting, governance modernization, and Microsoft 365 platform improvements.
• Support governance initiatives across SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Forms, Planner, and related services.
• Assist with workspace lifecycle management, ownership reviews, remediation programs, standards alignment, and compliance efforts.
• Provide business-facing guidance on appropriate use of Microsoft collaboration tools and platform standards.
• Research platform capabilities, service changes, industry practices, governance recommendations, and solution options.
• Analyze platform, operational, and governance data to identify trends, risks, gaps, and improvement opportunities.
• Support reporting and dashboard requirements, data validation, executive summaries, and decision-support materials.
• Translate technical or data-driven findings into practical business recommendations.
• Create and maintain process documentation, workflows, RACI support materials, decision trees, standard operating procedures, support models, knowledge articles, and guidance materials.
• Support backlog refinement, prioritization, testing, validation, implementation readiness, and continuous improvement activities.
• Identify and address issues that could impact fit, quality, governance alignment, user experience, or committed deliverables and escalate as needed.
• Partner with stakeholders, platform managers, technical leads, project managers, business users, and support teams to create alignment, cohesion, and clear communication.
• Participate in product and project meetings, serving as the voice of stakeholders, users, platform governance, and operational support needs.
• Communicate project status, risks, decisions, recommendations, and business value clearly to both technical and non-technical audiences.
• Develop training documentation, end-user communications, knowledge articles, adoption materials, stakeholder updates, and readiness content for platform changes and governance initiatives.
• Support readiness planning for new standards, operational changes, reporting capabilities, and Microsoft 365 governance updates.
• Work cross-functionally with other product, support, compliance, and business teams to ensure decisions are aligned with technology strategy, governance standards, and user needs.

Benefits

• top-tier medical, dental and vision plans covering eligible employees and dependents
• voluntary wellness and employee assistance programs
• life insurance
• disability
• retirement plans with matching
• generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level