Microsoft Solutions Associate

Connection • Merrimack, NH

7d • $29 - $37 • Onsite

About The Position

Microsoft Solutions Associate (MSA) plays a critical role in supporting the success of our team. As part of Connection's Microsoft Center of Excellence, our Microsoft Solutions Associate functions as a dedicated Microsoft resource supporting our Business Solutions Group. The MSA functions as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions, providing recommendations that best fit the goals of the customer. They deliver industry-based insights to our customers focusing on pain points leading to Microsoft modern solutions. The MSA provides Microsoft Volume Licensing (MVL) product, pricing, and program guidance to Account Managers and customers. They manage inbound support requests from Account Managers in a timely fashion. The MSA also positions Connection services offerings to support Microsoft adoption and utilization, stays current on programs, technical knowledge, market trends and operational models, and engages in Microsoft opportunity conversations with customers to build additional value and position Connection professional and managed services.

Requirements

• Knowledge of Microsoft lifecycle and renewals process
• Familiarity with Microsoft Volume licensing
• Comfort presenting to inside teams.
• Strong consultative skills
• The desire to build, grow and forge lasting relationships.
• Ability to efficiently manage competing priorities.
• Superb communication skills
• Excellent attention to detail
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Function as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions providing recommendations that best fit the goals of the customer.
• Deliver industry-based insights to our customers focusing on pain points leading to Microsoft modern solutions.
• Provide Microsoft Volume Licensing (MVL) product, pricing and program guidance to Account Managers and customers.
• Manage inbound support requests from Account Managers in a timely fashion.
• Position Connection services offerings to support Microsoft adoption and utilization.
• Stay current on programs, technical knowledge, market trends and operational models.
• Engage in Microsoft opportunity conversations with customers to build additional value and position Connection professional and managed services.

Benefits

• 401k with matching
• Medical insurance
• Dental insurance
• Vision insurance
• Free therapy visits
• Mental health coaching and tools
• Meditation resources
• Generous paid time off package
• Wellness days
• Volunteer Time Off days
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed