Microsoft Endpoint Configuration Manager (MECM) Administrator

Halvik•Alexandria, VA

About The Position

This role is responsible for administering, maintaining, and troubleshooting the enterprise endpoint management environment, with a primary focus on Microsoft SCCM/MECM, Intune, CMG, and co-management in a hybrid Windows environment. The position supports the full lifecycle of modern device management, including software deployment, patching, operating system deployment, Windows Autopilot, compliance policies, conditional access, and reporting. The incumbent works closely with government and technical teams to prioritize work, resolve issues, improve deployment processes, and ensure timely delivery of enterprise services. This position requires strong technical expertise in MECM/SCCM, Intune, Power BI, SQL, scripting, and Microsoft cloud and identity tools, along with excellent communication, customer service, and problem-solving skills. Experience with change management, configuration management, Active Directory, and Microsoft Entra ID is also important.

Requirements

Bachelor's Degree in Computer Science with 8 years' experience or Master's Degree with 5 years of experience
8+ years of IT experience
Hands-on experience administering, maintaining, and troubleshooting SCCM/MECM 2409 or higher in an enterprise environment, with at least 2 years at that version level.
Experience with Intune, co-management, CMG, Windows Autopilot, patch management, OS deployment, reporting, scripting, Power BI, SQL, Active Directory, and Microsoft Entra ID.
Ability to administer, configure, and troubleshoot SCCM/MECM, Intune, CMG, and co-management in a hybrid Windows environment.
Proficiency with software deployment, patch management, operating system deployment, Windows Autopilot, Power BI, SQL, PowerShell, and other scripting tools.
Knowledge of Microsoft Entra ID, Active Directory, conditional access, and endpoint compliance management.
Experience with change management, configuration management, Active Directory, and Microsoft Entra ID.

Nice To Haves

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
SCCM certification
Additional certifications such as: A+, Network+, Security+, MCSE / MCSA / MCP / MCITP / MCDBA or equivalent, Microsoft Windows 10/11 certifications
Knowledge of System Center Operations Manager
Knowledge of System Center Orchestrator
Experience in Active Directory / OKTA environments, including Group Policy, DNS, DHCP, VPN technologies
Experience using Rally and ServiceNow
Familiarity with MSI / MSIX packaging and software installation troubleshooting

Responsibilities

Manage software and OS deployments.
Create and maintain documentation.
Support end users and support teams.
Provide recommendations based on industry best practices for Windows endpoint management.
Translate endpoint management goals into coordinated action by prioritizing deployments, patching, compliance, and troubleshooting to support business needs.
Align with stakeholders, manage risks, and deliver timely, reliable improvements across SCCM/MECM, Intune, and hybrid device management environments.
Perform ongoing management and monitoring of the endpoint environment to ensure systems, deployments, patching, and compliance activities run smoothly and meet service expectations.
Track performance, resolve issues, maintain documentation, and ensure processes are followed consistently across SCCM/MECM, Intune, and hybrid Windows environments.
Work closely with government stakeholders, technical teams, support groups, and end users to coordinate priorities, resolve issues, and ensure successful deployment and support of endpoint management services.
Share ideas, communicate clearly, and partner to improve processes, service delivery, and the overall user experience.
Administer, troubleshoot, and optimize enterprise endpoint management tools and services such as SCCM/MECM, Intune, CMG, and co-management.
Deliver reliable software deployments, patch management, reporting, scripting, and device lifecycle support while maintaining high service quality and meeting operational standards.
Ensure devices and endpoint management processes meet organizational standards, security requirements, and configuration policies.
Maintain patch levels, enforce device and application policies, support conditional access, and monitor systems to verify that endpoints remain secure and aligned with enterprise requirements.