Microsoft Dynamics Administrator

Wilson Connectivity•St. George, UT

1d•Hybrid

About The Position

At Wilson Connectivity, our mission is to connect everyone, everywhere. As the industry leader in wireless connectivity solutions, we're bringing 5G cellular technology to businesses and consumers in their homes, workplaces, and beyond. We are dedicated to developing great people and have been recognized as a "Best Companies to Work For" six times by Utah Business Magazine. Our strong work culture drives high employee satisfaction, and we're looking for individuals passionate about making a positive impact. As the Microsoft Dynamics Administrator, you'll play a critical role in designing and delivering scalable, reliable, and innovative solutions that drive business growth. You'll be responsible for integrating and optimizing enterprise applications, including Dynamics 365 Finance and Operations, and Microsoft Dynamics CRM, as well as third-party systems, ensuring seamless data flow and functionality. By leveraging Azure tools and DevOps practices, you'll enhance system performance, scalability, and security while ensuring cost-effective operations. In this position, you'll lead a collaborative, learning-driven environment by mentoring and developing your team. You will align enterprise solutions with business goals, making sure they are well-documented, cost-effective, and in line with industry best practices.

Requirements

Bachelor's degree in IT, MIS or related field (or equivalent experience)
Expertise in Microsoft Technologies: Dynamics 365 Finance and Operations
Dynamics 365 CRM
Power Platform Admin and Development
MS-SQL
Azure (Event Driven Architecture, NoSQL, Cosmos, Azure DevOps with CI/CD)
Programming Languages a plus: X++, C++, JavaScript, Python, PowerShell, ZPL
Web Technologies: HTML/CSS, JSON, XML
Integration and implementation of multiple systems with API integration experience
Lead by example, creating a collaborative team culture.
Coach and develop team members for future roles.
Handle complexity and change under pressure.
Analyze data to draw insightful conclusions and identify trends and opportunities.

Responsibilities

Design and implement custom Dynamics 365 ERP solutions to meet business needs.
Work with stakeholders to ensure modules and functionality meet their needs.
Maintain Dynamics platform updates, ensuring reliable platform functionality.
Resolve bugs, issues, and other identifiable needs.
Maintain secure permissions for users and groups.
Design and implement custom CRM solutions to help drive sales and resolve business needs.
Work with Sales, Support, and other teams to help increase productivity, operability, and gain insights into customer relations.
Maintain Dynamics CRM platform updates, ensuring reliable platform functionality.
Resolve bugs, issues, and other identifiable needs.
Maintain secure permissions for users and groups.
Administer Power Platform, Power Apps, and Flows.
Offer training and insights into applicable Power Apps.
Optimize the Wilson Dataverse and maintain database space constraints.
Use Azure tools to improve performance, scalability, and security.
Manage Azure DevOps to ensure smooth (CI/CD) practices.
Optimize operations using Azure services to support enterprise needs.
Integrate and optimize e-commerce platforms with Dynamics systems and third-party solutions.
Ensure seamless data flow between e-commerce and enterprise systems.
Troubleshoot EDI processing errors and help build new EDI integrations.
Monitor costs associated with Dynamics Finance and Operations, Dynamics CRM, and third-party systems.
Optimize software licensing for cost-effectiveness and compliance.
Assess business needs to propose robust, scalable solutions.
Identify opportunities for system improvement or optimization.
Promote knowledge sharing and foster a collaborative learning environment.
Maintain detailed documentation for system configurations, customizations, and integrations.
Ensure all solutions adhere to organizational standards and best practices.