Microsoft Dynamics 365 Business Central Operations Lead

1Vision Careers•Jackson, MS

12h•Onsite

About The Position

1Vision is seeking a Microsoft Dynamics 365 Business Central Operations Lead to serve as the primary Business Central and PrintVis expert at our Jackson production facility. This highly visible leadership role combines ERP ownership, operational improvement, employee development, and manufacturing process optimization to ensure our teams fully leverage technology to drive performance. As the Business Central Operations Lead, you will work closely with plant leadership, project managers, warehouse personnel, and production teams to improve ERP adoption, enhance scheduling accuracy, optimize workflows, and deliver measurable operational improvements. You will play a key role in aligning shop-floor execution with system processes, helping ensure data accuracy, production visibility, and continuous improvement across the organization. This is an opportunity to make a meaningful impact on how a growing multi-location print production company uses technology to improve efficiency, productivity, and business performance.

Requirements

3+ years of experience in manufacturing (commercial print a PLUS), production operations, ERP administration, process improvement, or related operational leadership roles
Experience working with ERP systems in a manufacturing environment
Strong understanding of production workflows, inventory transactions, scheduling processes, and operational reporting
Experience training and supporting end users in operational or manufacturing settings
Strong analytical, organizational, and problem-solving skills
Ability to lead change, influence adoption, and build accountability through coaching and development
Proficiency with Microsoft 365 applications including Excel, Teams, Outlook, and SharePoint
Ability to work on-site in a manufacturing environment and spend significant time on the production floor

Nice To Haves

Microsoft Dynamics 365 Business Central
PrintVis
Manufacturing ERP systems
EFI Pace, Monarch, Avanti, PressWise, or similar print MIS platforms
Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies
Production Planning and Scheduling
Workflow Optimization and Process Mapping
Manufacturing Data Analytics and Reporting
Change Management and User Adoption initiatives
Commercial print or packaging industry experience

Responsibilities

Serve as the primary Business Central and PrintVis subject matter expert for the Jackson facility
Champion effective ERP adoption and standardized business processes throughout the plant
Partner with leadership teams to improve operational visibility and system utilization
Monitor system performance, identify process gaps, and recommend improvements
Support the ongoing development and optimization of Business Central workflows, routings, work centers, and operational processes
Collaborate with corporate ERP leadership to align system functionality with business needs
Define and communicate clear roles, responsibilities, and process ownership within Business Central workflows to ensure accountability across departments.
Establish operational expectations and monitor compliance with ERP procedures, production transactions, and system usage standards.
Hold users and departments accountable for accurate, timely, and complete execution of Business Central processes while providing coaching and support to drive improvement.
Evaluate production workflows from intake through shipping and identify opportunities to improve efficiency, accuracy, and throughput
Lead operational audits and identify opportunities to improve workflow efficiency, ERP utilization, and production performance
Drive continuous improvement initiatives focused on scheduling, inventory accuracy, reporting, and production execution
Ensure Business Central and PrintVis data accurately reflect real-world production activities
Champion best practices in manufacturing and print operations, process standardization, and change management
Support accurate production scheduling by maintaining quality system data and process discipline
Develop, document, and maintain Standard Operating Procedures (SOPs) for key operational, production, inventory, and ERP-related processes.
Partner with department leaders to standardize workflows, clarify responsibilities, and eliminate process ambiguity.
Identify process deviations, root causes, and recurring operational issues, then work with stakeholders to implement corrective actions and improve accountability.
Ensure operational processes are consistently followed and aligned with company standards, system requirements, and business objectives.
Lead onboarding and training programs for Business Central and PrintVis users across project management, warehouse, and production teams
Develop training materials, job aids, quick-reference guides, and standard operating procedures
Conduct recurring coaching sessions and skills development workshops
Evaluate employee proficiency and maintain training and competency records
Drive user adoption through hands-on support, coaching, and continuous education
Partner with managers to identify development opportunities and improve operational performance
Monitor operational metrics, system transactions, and reporting accuracy
Perform routine audits of production postings, inventory transactions, scheduling data, and workflow completion
Develop and distribute operational scorecards and performance reporting
Support month-end readiness by ensuring accurate and timely production reporting
Identify trends, recurring issues, and opportunities for process improvement using operational data and analytics
Work closely with plant leadership to improve operational performance and employee engagement
Support hiring, onboarding, and development of entry-level operational team members
Collaborate with teams across Jackson, Houston, and Denver locations to drive process consistency and best practices
Act as a trusted resource for operational problem-solving and system-related support
Foster a culture of ownership, accountability, and continuous improvement across production, project management, warehouse, and administrative teams.
Work with supervisors and managers to establish performance expectations related to ERP compliance, process execution, and data accuracy.
Provide coaching and constructive feedback to support employee development while reinforcing adherence to operational standards and procedures.