Microsoft D365 Customer Engagement Supervisor
RSM US LLP•St. Louis, MO
•$95,400 - $192,000
About The Position
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Requirements
- 5-7 years of experience with Microsoft Dynamics 365 CE
- Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
- Relevant, hands-on work related experience working in a team environment
- Desire to learn and grow
- Superior organizational, writing, interpersonal and communication skills
- Ability to multi-task and meet deadlines
Nice To Haves
- Microsoft Dynamics 365 CE certified
- Experience with Scribe
- SQL Server Reporting Services experience
- Experience with Field Service
- Experience with the Power Platform
- Post-secondary education in information technology or related
Responsibilities
- Lead requirements gathering sessions with clients
- Create design documentation
- Take an active role in the configuration and development of the D365 CE system
- Act as the point of contact for client interactions
- Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Benefits
- Flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
