Microsoft 365 Administrator

Cynet Systems•Monterey Park, CA

1d•Onsite

About The Position

This role provides comprehensive managed IT services, serving as the primary IT support resource for approximately 30 users. The administrator will manage help desk support, Microsoft 365 administration, oversee cybersecurity, device management, and system monitoring. Responsibilities also include managing backup and disaster recovery processes, handling IT asset management, and providing strategic technology consulting. The position requires close collaboration with staff, the Contract Manager, and partner IT personnel to maintain a secure, reliable, and efficient technology environment, ensuring compliance with established Service Level Agreements (SLAs). The role also involves performing technical troubleshooting and documentation, coordinating with vendors, and participating in strategic technology planning.

Requirements

Minimum three (3) years of experience within the last five (5) years supporting Microsoft Exchange, Microsoft Office 365, Microsoft 365, Microsoft Azure, System networking, and Cloud platforms.
Strong experience with Windows administration and Microsoft 365 administration.
Strong experience with cybersecurity operations and endpoint management.
Strong experience with Help Desk support and SharePoint administration.
Experience supporting hybrid and cloud-based environments.
Ability to work independently and manage multiple priorities.
Must successfully pass a background investigation and security review prior to assignment.
Must maintain strict confidentiality of all organizational information.
Must adhere to cybersecurity best practices and all applicable security policies.
CompTIA Network+.
CompTIA Security+.
Strong verbal and written communication skills.
Excellent customer service skills.

Nice To Haves

Microsoft Certified Administrator certifications.
Microsoft Security certifications.
Azure Administrator Associate.

Responsibilities

Provide comprehensive managed IT services for the environment.
Serve as the primary IT support resource for approximately 30 users.
Manage help desk support and Microsoft 365 administration.
Oversee cybersecurity, device management, and system monitoring.
Manage backup and disaster recovery processes.
Handle IT asset management and strategic technology consulting.
Work closely with staff, the Contract Manager, and partner IT personnel to maintain a secure, reliable, and efficient technology environment.
Ensure compliance with established Service Level Agreements (SLAs).
Perform technical troubleshooting and documentation.
Coordinate with vendors and participate in strategic technology planning.