Microbiology Lab Supervisor

Advocate Health • West Allis, WI

3d • $41 - $62

About The Position

The Microbiology Lab Supervisor directs laboratory operations and collaborates with pathologists and clinical and administrative leadership to ensure laboratory services support enterprise clinical and safety initiatives. The supervisor maintains competency in test systems and processes within the assigned discipline and serves as a competency assessor and department subject matter expert.

The role oversees quality, accuracy of test results, staffing, resource use, regulatory compliance, and efficient operations. It leads performance improvement and implementation of standards and systems that promote quality, consistency, efficiency, and timeliness. The supervisor develops and communicates policies and processes, supports inspection readiness, and collaborates with other leaders to provide excellent customer service.

The supervisor selects, coaches, and develops team members; sets expectations; manages performance; and recommends hiring, compensation changes, promotions, corrective actions, and terminations. The role requires adherence to the organization's Code of Ethical Conduct and ensuring supervised employees comply with applicable policies, regulations, and laws.

This is a full-time, 40-hour-per-week position scheduled Monday through Friday from 2:30 p.m. to 11:00 p.m., with weekend and holiday support. The role may involve exposure to mechanical, electrical, and infectious agents, including human blood and body fluids. Appropriate protective equipment is required. Travel may be required.

Requirements

• Bachelor's degree in Clinical Laboratory Sciences, Medical Technology, or equivalent.
• Typically, 3 years of experience in technical laboratory services and operations.
• Medical Laboratory Scientist (MLS) certification issued by the ASCP Board of Certification, or an appropriate certification for the area of responsibility, such as ASCP Medical Technologist (MT), Molecular (MB), Cytology (CT), Microbiology (M), Histology (HTL), Cytogenetics (CG), or Histocompatibility CHT (ASHI/ACHI).
• Demonstrated leadership skills, including decision-making, delegation, team building, customer service, and conflict resolution.
• Knowledge of regulatory compliance and accrediting and licensing agency requirements.
• Intermediate computer skills, including experience with laboratory information systems.
• Excellent organization and communication skills.
• Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Ability to sit, stand, walk, twist, and bend for the majority of the workday.
• Ability to handle stressful situations calmly and professionally.
• Ability to travel when required, including in inclement weather and adverse road conditions.

Responsibilities

• Collaborate with pathologists and clinical and administrative leadership to ensure laboratory services support enterprise clinical and safety initiatives.
• Direct and oversee efficient laboratory operations and act as a liaison to laboratory leadership.
• Maintain competency in test systems and processes within the assigned discipline; serve as a competency assessor and department subject matter expert.
• Identify, develop, and implement performance improvement processes to enhance patient, teammate, and physician satisfaction.
• Plan and participate in implementing standards and systems that improve quality, consistency, efficiency, and timeliness, while fostering innovation.
• Ensure operations and policies comply with applicable laws, regulations, and accreditation requirements, and develop processes to maintain continual inspection readiness.
• Develop and maintain effective communication and collaborate with other leaders to provide excellent customer service.
• Be accountable for test-result accuracy, efficient operations, appropriate staffing, and resource utilization.
• Select, coach, and develop team members; set expectations; recognize achievement; provide feedback; and administer progressive discipline when necessary.
• Recommend hiring, compensation changes, promotions, corrective actions, and terminations.
• Adhere to the organization's Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.
• Operate equipment necessary to perform the job and use appropriate safety protection.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual increases based on performance.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager