Micro-Shelter Resident Support - Weekend Graves

Friends of Switchpoint Inc•Salt Lake City, UT

4d•Onsite

About The Position

Join the Switchpoint team and make a meaningful difference every day! As a Resident Support Staff member, you'll help create a safe, welcoming, and supportive environment for individuals, families, and veterans experiencing homelessness. If you are compassionate, dependable, and enjoy helping others succeed, you'll play an important role in providing encouragement, support, and resources that empower residents on their journey toward stability and self-sufficiency.

Requirements

Previous experience working with homeless families in a shelter environment is highly preferred.
Knowledge of domestic violence, mental health, and substance abuse issues
Experience working with and supporting volunteers.
Exhibits a positive and compassionate attitude, sensitivity, and the ability to work well with others in a close residential setting.
Model positive behavior, appropriate boundaries, and the ability to use sound judgment during times of crisis.
Excellent interpersonal, written, and verbal skills
Ability to wear multiple hats within a small nonprofit organization.
Proficient in MS Office Suite and Google Docs
Possesses valid Utah State Driver’s License
Commitment to serving homeless families and to the mission of Switchpoint

Responsibilities

Understand and implement Switchpoint’s mission and values and adhere to the Staff Code of Conduct and policies and procedures.
Ensure all responsibilities are carried out and enforce the rules, policies and procedures of Switchpoint.
Maintain a calm demeanor and model positive behavior.
Supervise the day-to-day operations and upkeep of the shelter inside and out
Facilitate a daily schedule for residents.
Direct and guide new residents and orient them on rules and policies if necessary.
Ensure that all residents are adhering to all shelter rules and doing their chores on time, confronting behaviors and writing disciplinary action forms as necessary
Assign and maintain resident chore schedule, sign in/out sheets for volunteers and other milieu tasks as designated
Conduct scheduled and random room checks, and monthly safety checks of rooms as assigned by Shelter Manager
Staff Switchpoint’s main office phone and conduct telephone screenings with potential residents and maintain professionalism and courtesy with all individuals even when the shelter is full.
Provide resources and referrals to residents.
Administer intake, scheduled and random UA’s of residents.
Inventory and distribute hygiene and shelter supplies to residents per policies and procedures.
Help coordinate, maintain, and distribute in-kind donations.
Utilizing a Switchpoint’s vehicle, transport residents to appointments, community outings, etc. as needed
Conduct property site inspections throughout shift and report any suspicious activity or emergency maintenance needs to Shelter Manager
Develop volunteer opportunities at Switchpoint and recruit, support and retain shelter volunteers.
Attend monthly resident meetings, supervision and staff meeting and training as assigned.
Participate in wrap-around services’ team for residents.
Communicate regularly with all other staff members to ensure consistency and quality of service.
Other duties as assigned.