MICRO MARKET ASSOCIATE (FULL TIME)

NEXCOM • Bethesda, MD

6d • Onsite

About The Position

Why the Navy Exchange Service Command?
While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.
You can expect an unforgettable, dynamic, and competitive work environment.
The Benefits Begin DAY ONE:
We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:
Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
Immediate Coverage: Benefits begin on DAY ONE.
Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
Retirement Plans: 401(k) & Pension Plan options.
Paid Time Off: Accrual of PTO starts on DAY ONE.
Education & Growth: Tuition reimbursement program.
Military Family Support: Continuity Programs for Military Spouses.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible after qualifying years of service.
Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.
Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life. Mission: YOU.
https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome

Requirements

• Must possess a valid state driver's license.
• Must possess the knowledge and skills necessary to operate a motor vehicle safely.
• Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance, etc.).
• Must Pass the GSA defensive driving course.
• One year progressive responsible clerical office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers.
• One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services, vending store operations, and warehouse, etc.
• Frequently stands, walks, and lifts moderately heavy objects weighing up to 40 lbs.

Nice To Haves

• Half-year of academic study above the high school level may be substituted for each 6 months of general experience requirement.

Responsibilities

• Maintains Exchange owned machines and Micro markets daily.
• Inspects and replenishes products including sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
• Ensures dates regarding product shelf-life for perishable items are adhered to, documents the removal of expired food, sanitizes areas, and removes aged foods or other merchandise from machines and/or micro market.
• Greets and engages customers to provide sales-related assistance and opinions regarding available or sought-after merchandise.
• Assists customers in the selection of merchandise and suggests additional items to complement their selections.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged.
• Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, and problems.
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, and achievement of sales goals.
• Sets up and maintains prices and all Exchange branded visual programs in micro markets and applicable machines.
• Maintains a current price list for products and merchandise sold in the micro market.
• Ensures the micro market is maintained in a clean and orderly manner, including sweeping, mopping floors, cleaning counter-tops, wiping down coolers, and emptying trash cans.
• Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to, such as product adjacencies, branding, and placement.
• Responsible for using a laptop, tablet, scanner, handheld, or other electronic devices needed to perform inventory, receiving, and ordering within the micro market.
• Assists in relocating and installing new machines at locations, cleaning interior and exterior using appropriate cleaning solutions.
• Makes settings and adjustments on food dispensing, liquid dispensing, and coin changer units.
• Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule.
• Accompanies vending contractors verifying cash taken from vendor-owned machines.
• Ensures all information recorded during machine servicing is collected via computerized hand-held devices and manually records counts of products.
• Prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant, and cash meter readings for micro market locations not fully automated.
• Clears coin jams and makes refunds at designated locations as required.
• Responsible for inventory control to include micro markets, trucks, and routes in both the vending and micro market systems.
• Collects turn-in money bags daily from Cash Handling Clerks, counts and verifies cash receipts, prepares Daily Cash Receipt SS 120, and arranges for deposit in accordance with established procedures.
• Receives bills from Cash Handling Clerk and purchases coins from Cashier’s Cage Navy Exchange.
• Interacts with customers and coworkers in a friendly and professional manner, adhering to NEX dress code uniform standards and assisting/supporting other vending team members.
• Becomes knowledgeable regarding merchandise selected, including proper set-up, use, care, characteristics of various product price points.
• Communicates product-related information to customers knowledgeably and legibly.
• Operates motor vehicle throughout the geographical area in connection with duties performed.
• Loads and unloads merchandise by hand or dolly, ensuring merchandise is protected from damage or bad weather.
• Prepares and maintains Daily Trip Report of all trips made.
• Adheres to and/or coordinates preventive maintenance schedule (e.g., oil change, tune-up, brakes) with designated NEX personnel.
• Ensures to maintain a proper level of fuel during the operation of the vehicle and retains all receipts regarding refueling and/or maintenance.
• Ensures the interior of the vehicle is clean and free of all debris and returned to the designated parking area at the end of the workday.
• Performs other related duties assigned.

Benefits

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED