MICRO MARKET ASSOCIATE

NEXCOM•Goose Creek, SC

6d•Onsite

About The Position

Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines availability of products money changing machines and payment kiosk and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.

Requirements

Must possess a valid state driver's license.
Must possess the knowledge and skills necessary to operate a motor vehicle safely.
Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance, etc.).
Pass the GSA defensive driving course.
One year progressive responsible clerical office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers.
One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services, vending store operations, and warehouse, etc.

Nice To Haves

Half-year of academic study above the high school level may be substituted for each 6 months of general experience requirement.

Responsibilities

Maintains Exchange owned machines and Micro markets daily.
Inspects and replenishes products to include an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
Ensures dates regarding product shelf-life for perishable items are adhered to, documents the removal of expired food, sanitizes areas, and removes aged foods or other merchandise from machines and/or micro market.
Greets and engages customers in conversation for sales assistance and provides opinions regarding available or sought-after merchandise.
Assists customers in the selection of merchandise and suggests additional items.
Ensures assigned areas are fully stocked and merchandise is neatly arranged.
Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, and problems.
Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, and achievement of sales goals.
Sets up and maintains prices and all Exchange branded visual programs in micro markets and machines.
Maintains a current price list for products and merchandise sold in the micro market.
Ensures the micro market is maintained in a clean and orderly manner, including sweeping, mopping floors, cleaning counter-tops, wiping down coolers, and emptying trash cans.
Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to, such as product adjacencies, branding, and placement.
Responsible for using a laptop, tablet, scanner, handheld, or other electronic devices for inventory, receiving, and ordering within the micro market.
Assists in relocating and installing new machines at locations, cleans interior and exterior using appropriate cleaning solutions, and makes settings and adjustments on food dispensing, liquid dispensing, and coin changer units.
Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule.
Accompanies vending contractors verifying cash taken from vendor-owned machines.
Ensures all information recorded during machine servicing is collected via computerized hand-held devices and manually records counts of products.
Prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant, and cash meter readings for micro market locations not fully automated.
Clears coin jams and makes refunds at designated locations as required.
Responsible for inventory control to include micro markets, trucks, and routes in both the vending and micro market systems.
Collects turn-in money bags daily from Cash Handling Clerks, counts and verifies cash receipts, prepares Daily Cash Receipt SS 120, and arranges for deposit.
Receives bills from Cash Handling Clerk and purchases coins from Cashier’s Cage Navy Exchange.
Interacts with customers and coworkers in a friendly and professional manner, adhering to NEX dress code uniform standards, and assisting/supporting other vending team members.
Becomes knowledgeable regarding merchandise selected, including proper set-up, use, care, characteristics, and price points.
Communicates product-related information to customers knowledgeably and legibly.
Operates motor vehicle throughout the geographical area in connection with duties performed.
Loads and unloads merchandise by hand or dolly, ensuring merchandise is protected from damage or bad weather.
Prepares and maintains Daily Trip Report of all trips made.
Adheres to and/or coordinates preventive maintenance schedule (e.g., oil change, tune-up, brakes) with designated NEX personnel.
Ensures to maintain a proper level of fuel during vehicle operation and retains all receipts regarding refueling and/or maintenance.
Ensures the interior of the vehicle is clean and free of all debris and returned to the designated parking area at the end of the workday.
Performs other related duties assigned.