MHS Clinical Supervisor

HAMBURGER HOME INC•Los Angeles, CA

8d•$95,000 - $100,000•Onsite

About The Position

Under the supervision of a Director of Mental Health Services (MHS), the MHS Clinical Supervisor provides clinical and administrative supervision to Therapists in the Mental Health Services department. They give Therapists information and feedback to enhance the Therapists’ ability to provide appropriate and client-specific therapeutic services and interventions. The MHS Clinical Supervisor reviews Therapists’ documentation to ensure accuracy and adherence to agency and Department of Mental Health standards.

Requirements

Must have a California BBS License for at least 2 years
Must have experience clinically supervising others (i.e. graduate students, clinicians, case managers, paraprofessionals) for a minimum of 1 year
Have experience providing direct clinical services
Ability to speak, read, write and understand English
Ability to work effectively as a member of treatment teams
Ability to accurately guide and support Therapist skills in assessing and diagnosing
Ability to promptly and thoroughly analyze and respond to a crisis situation and support therapists and in appropriate client decision making
Ability to accurately and completely review, provide feedback and approve required paperwork in accordance with agency and County regulations
Have knowledge and supervise the principles and practices of community mental health treatment, including interviewing, assessment, individual, family and group counseling
Have knowledge to guide access to general psychiatric emergency intervention protocols
Must demonstrate knowledge of principles of adult, adolescent and child psychology
Must demonstrate sound judgment, critical thinking and decision-making skills
Have knowledge of the laws and regulations related to client’s rights, best practices, voluntary or involuntary inpatient treatment
Have knowledge and experience accessing community resources
Must have excellent organizational, oral and written communication skills
Must have excellent time management skills
Ability and willingness to provide cross-program support at various Aviva sites, including field-based and residential settings
Ability to respond effectively and in a timely manner during after-hours on-call shifts, including evenings, overnight, weekends, and holidays
Knowledge of crisis intervention protocols, including criteria and procedures for initiating 5585/5150 holds and coordination with ACCESS/PMRT, 988, LAPD SMART Team, and other emergency resources
Must demonstrate critical thinking skills in guiding Therapists through assessment, diagnosis, and treatment planning
Knowledgeable in the regulations governing substance use disorder and mental health services, including DMH, COA, and SAMHSA grant requirements
Ability to work effectively as a member of various teams, including treatment teams and cross-program teams
Ability to work effectively with diverse groups of people including executive level staff, directors, Therapists, program staff and client populations
Builds rapport at all levels of the organization and develops a network of professional contacts, including community and emergency resources
Must demonstrate leadership skills in supervising, developing, and supporting diverse teams of clinicians
Ability to prioritize multiple responsibilities and tasks and possess strong organizational skills
Understands service delivery and productivity targets and supports Therapists in meeting them
Clinical license from the California Board of Behavioral Science
LCSW, LMFT, LPCC (see BBS supervisory guidelines)
Valid California driver license
Tuberculosis clearance
Department of Justice/Fingerprint clearance
Satisfactory completion of health screening
Proof of legal eligibility to work in the United States
Satisfactory driving record
Must be available to participate in the after-hours on-call rotation (8:00 PM – 8:00 AM weekdays; 24 hours on weekends and holidays) on a rotating weekly basis
Must be available to participate in the weekly Supervisor on Duty rotation
New Clinical Supervisors will be added to the on-call rotation after 2 months of employment

Nice To Haves

Bilingual (Spanish) preferred
Knowledge of DMH Evidenced Based Practices strongly preferred
Experience with field based or outpatient mental health services strongly preferred

Responsibilities

Meet regularly with MHS Therapists for individual clinical and administrative supervision in order to review caseloads.
Give clinical information and feedback to increase MHS Therapists’ ability to provide appropriate therapeutic services and interventions based on the needs of the clients and families.
Provide weekly clinical group supervision for up to 8 therapists.
Respond to Therapists as soon as possible when clients are in crisis situations; available during business hours and until therapists are no longer providing services.
Provide coverage and support across Aviva programs, including Wallis House, the LYU Drop-In Center, Juvenile Justice Program and other agency programs or departments as needed. This may include weekend coverage and on-site support for Therapists providing services at these locations.
Participate in the after-hours on-call rotation on a rotating weekly basis, serving as the on-call clinical supervisor from 8:00 PM to 8:00 AM on weekdays and 24 hours a day on weekends and holidays, year-round including all holidays.
Serve as Supervisor on Duty on a rotating weekly basis, providing real-time clinical and administrative oversight and serving as the primary point of contact for Therapists and program staff during the designated week.
Following any after-hours crisis intervention, send a summary email to all members of the client’s treatment team, associated supervisors, directors, and the AVP of MHS detailing the incident, interventions, and outcome no later than the morning of the next business day.
Ensure all current safety plans are uploaded in Exym prior to transferring the on-call phone at the end of the assigned rotation week.
Actively attend, participate, and collaborate in team meetings/case conferences to support and provide guidance to MHS Therapists.
Ensure that MHS Therapists meet minimum weekly service delivery expectations, submit progress notes within 24 hours of services rendered and ensure that all other documentation is submitted within the agency timeframes/deadlines.
Review all Therapist documentation to ensure that it is submitted accurately and according to Aviva, Department of Mental Health, and COA standards.
Is LPS Designated to initiate legal holds for client’s inpatient psychiatric services/care.
Attend all meetings as it relates to client care and/or therapeutic development as required by Aviva.
Is sensitive and responsive to the cultural differences among the agency’s client population.
Actively participate in quality improvement projects.
The MHS Clinical Supervisor will take on special projects or additional duties as assigned by the Director of Mental Health Services and/or AVP of Mental Health Services.