MH FIRST RN - Bilingual

Monogram Health•Remote,

1d•Remote

About The Position

The MH FIRST Remote RN - Bilingual is pivotal in providing critical support to field teams facing urgent and complex patient concerns. The MH First RN has expertise that will ensure patients receive the care, resources, and support they need, especially during high-stress situations and environmental crises.

Requirements

Maintain a current and valid RN license, allowing you to practice across state lines.
Minimum of 3 years of clinical nursing experience, with a preference for emergency care, critical care, or triage backgrounds.
Availability to adjust shift flexibly in response to peak coverage or staffing needs.
Demonstrate the ability to communicate calmly and confidently during high-stress situations.
Build strong relationships with team members and patients through effective rapport-building.
Exhibit meticulous attention to detail and outstanding organizational skills.
Show unwavering dedication to patient safety and delivering high-quality care.

Nice To Haves

Bilingual

Responsibilities

Utilize licensing and crisis management skills to assess and address urgent needs.
Assess care plan requirements and assist in their implementation.
Utilize proficiency in documentation and technology to streamline member care.
Offer valuable support and guidance to patients and their families in critical situations.
Primary point of contact for patients, Monogram field staff, and care center personnel needing immediate support.
Provide seamless transitions by providing comprehensive handoffs to incoming staff.
Conduct chart auditing during non-peak call volumes.
Emergency/disaster outreach as events occur.
Support service level agreement (SLA) compliance for annual assessments and care plans.
Assist in post-hospital outreach to ensure patient needs are met, with no outstanding needs that could result in readmissions.