Mgr,Venue Operations

The University of New Mexico•Albuquerque, NM

3d•Onsite

About The Position

The University of New Mexico College of Fine Arts (CFA) is a vibrant community of artists, scholars, educators, and creative professionals spanning the departments of Art, Film & Digital Arts, Music, and Theatre & Dance; interdisciplinary arts programs; the UNM Art Museum; and Tamarind Institute. Together, these areas advance the College’s mission through education, creative practice, research, exhibitions, performances, and engagement with communities across New Mexico and beyond. The Center for Collaborative Arts and Technology (CCAT) builds upon these strengths by creating a shared environment where artistic disciplines, emerging technologies, and new forms of collaboration come together through teaching, creative work, and public programming. The CCAT Venue Operations Manager provides leadership and coordination for the day-to-day operations and use of this complex, multi-purpose facility. The position manages building-wide scheduling and space utilization; coordinates the logistical and operational needs of events, performances, exhibitions, meetings, and other activities; and serves as a primary liaison among College leadership, departments, University service providers, event organizers, vendors, contractors, and community partners. The manager develops and implements facility-use procedures, coordinates building access and security needs, supports facility rentals and revenue-generating activities, oversees shared resources, and facilitates ticketing, event services, and public-facing operations. The position also contributes to space planning, facility improvements, emergency preparedness, event promotion and communications, and the collection of facility-use and attendance data. Through these responsibilities, the manager ensures CCAT’s shared spaces and resources are coordinated effectively while partnering with individual departments and programs on the specialized technical and programmatic needs of their respective spaces.

Requirements

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Possession of a valid New Mexico driver's license is a requirement for this job.
Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Nice To Haves

Experience coordinating operations, scheduling, and logistics for a multi-use facility, performing arts venue, academic facility, cultural institution, conference center, or similarly complex environment serving multiple programs and stakeholders.
Demonstrated experience managing centralized scheduling and event coordination processes, including space reservations, event calendars, resource allocation, event setup, load-in/load-out, and coordination of concurrent activities across multiple spaces.
Experience coordinating public-facing events and working collaboratively with internal departments and external service providers, including security, facilities, custodial services, catering, vendors, contractors, and other event support personnel.
Experience developing, implementing, or administering organization-wide event systems and procedures, such as ticketing and payment systems, facility-use procedures, event request workflows, attendance tracking, and operational reporting.
Demonstrated ability to build collaborative working relationships and balance the needs of multiple academic, creative, administrative, and community stakeholders within a shared facility.
Experience supporting the marketing and promotion of events, including development of basic digital and print promotional materials; working knowledge of graphic design, web, email, social media, or related communications tools is preferred.
Experience managing shared facility resources and equipment, including establishing scheduling, access, inventory, safety, and usage procedures for resources used by multiple programs or departments.
Demonstrated leadership experience in a complex, collaborative environment, including the ability to coordinate cross-functional teams, build consensus among diverse stakeholders, establish operational priorities, and lead initiatives involving multiple departments or organizational units.

Responsibilities

Manages building-wide scheduling and space utilization.
Coordinates the logistical and operational needs of events, performances, exhibitions, meetings, and other activities.
Serves as a primary liaison among College leadership, departments, University service providers, event organizers, vendors, contractors, and community partners.
Develops and implements facility-use procedures.
Coordinates building access and security needs.
Supports facility rentals and revenue-generating activities.
Oversees shared resources.
Facilitates ticketing, event services, and public-facing operations.
Contributes to space planning, facility improvements, emergency preparedness, event promotion and communications, and the collection of facility-use and attendance data.
Ensures CCAT’s shared spaces and resources are coordinated effectively while partnering with individual departments and programs on the specialized technical and programmatic needs of their respective spaces.