Mgr, Title Closing (NE)

HomeServices of America•White Bear Lake, MN

7d•$32 - $38•Onsite

About The Position

Edina Realty Title is looking for an experienced, self-motivated, and energetic individual to manage the White Bear Lake, MN closing center. This is an in-person role where the selected candidate will oversee and participate in real estate closings, ensuring all documents are prepared and executed to complete a sales and mortgage transaction. The role also involves overseeing closing staff to ensure all proper closing procedures are performed and deadlines are met. The position is based in the White Bear Lake, MN office and operates Monday – Friday from 8:00 am – 5:00 pm.

Requirements

Strong computer skills.
Effective oral and written communication skills, including presentation skills.
Effective interpersonal skills and leadership abilities.
A customer service focus and the ability to work as a member in a team-oriented environment.
Project management skills: ability to prioritize and handle multiple tasks and projects concurrently under pressure.
High degree of integrity. Self-motivated, organized, detail oriented and possess a strong aptitude for figures.
Must be able to work independently; be resourceful and action oriented.
Effective analytical, problem-solving and decision-making skills.

Nice To Haves

Bachelor’s degree or equivalent work experience preferred.
One to three years title closing experience in real estate or mortgage closing area preferred.
One to two years of management experience preferred.

Responsibilities

Process, review and organize the closing file. Schedule and conduct closings including explanation of all related documents and closing costs. Ensure that professional and proper procedures are followed in the closing of real estate and mortgage transactions. This includes accounting of escrow funds, review of lender, recording and commission packages and correction of information as needed. Assign closing files as the branch office receives them.
Responsible for marketing and growing the branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking institutions.
Receive and respond to customers’ inquiries and complaints in a prompt and professional manner. Resolve issues that may arise resulting from closing or day-to-day operations.
Monitor staff productivity to ensure customer service needs and deadlines are met. Conduct informational meetings and provide and oversee training for staff members.
Generate management reports, including projection reports, indexing reports, payout reports and other designated reports pertaining to the branch. Assist with preparation of annual budgets and manage activities consistent with financial targets.
Recruit, select, train, develop, evaluate, motivate and retain staff for the successful performance of the department and achievement of company objectives.
Perform any additional responsibilities as requested or assigned.