Mgr, Regional Loss Prevention

Tractor Supply CompanyBrentwood, TN
Hybrid

About The Position

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue.

Requirements

  • 8-10 years of multi-unit retail loss prevention and internal investigations experience is preferred.
  • Bachelor’s degree from an accredited college or university in Business Administration or related field is preferred. Any suitable combination of education and experience will be considered.

Nice To Haves

  • Experienced in Microsoft Word, Excel, Outlook, and SAP, including the use of exception based reporting systems
  • Strong communication, problem solving, public speaking, time management and interpersonal skills. The ability to effectively influence others without direct authority over district and store level team members.
  • Ability to self-motivate and work with little supervision, work with a sense of urgency and to prioritize tasks
  • Display a detail-oriented approach to work
  • Ability to positively handle conflict
  • Ability to plan for and travel overnight frequently, up to 90% or more, with little notice
  • Proven ability to handle complex internal investigations and interviews, and have the ability to obtain the advanced certification with Wicklander-Zulawski
  • Ability to be on call 24/7 to handle emergencies (alarm issues, internal theft cases, disaster response etc)

Responsibilities

  • Educate and Train Store Leadership and team members
  • Complete loss prevention store assessments and visit with emphasis on teaching and coaching, offering solutions to issues within company guidelines
  • Participate in all regional, district and store brand meetings, conference calls, and when possible, conducts store visits with field leadership
  • Achieve assigned shrink goals and objectives through established awareness programs, in partnership with store management and field leaderships
  • Coordinate, investigate, and resolve internal theft issues and cases utilizing: Interviewing techniques, CCTV, Point of Sale Exception Reporting, and retail business systems analysis
  • Execute and manage the high shrink store programs within the assigned area with the objective and expectation of reducing losses
  • Analyze data and reporting to identify and ultimately resolve shrink related activity
  • Conduct onsite visits to new store opening locations to ensure loss prevention processes are in place and to train new team members on loss prevention concepts and protocols
  • Provide risk assessment for new and exiting store locations and recommend physical security needs such as CCTV, electronic article surveillance or alarm upgrades to positively impact losses
  • Completes store inventory preparation visits as needed

Benefits

  • company-paid life and disability insurance
  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance
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