Mgr Public Affairs

Atmos EnergyBryan, TX
Hybrid

About The Position

This role focuses on managing public affairs for the division, developing positive relationships with community leaders, and overseeing the division's public image, products, and services. It involves administering the community relations program, leading franchise renewal processes, and providing operational and regulatory support. The position also requires counseling executives on public policy, monitoring relevant events and issues, managing budgets, and assisting with communication strategies. The company, Atmos Energy Corporation, is a natural gas distributor committed to safety, innovation, environmental sustainability, and community investment.

Requirements

  • Bachelor's degree in Communications, Journalism, Business Administration, Marketing or a closely related field and four years of related experience in the natural gas or related industry; or equivalent.
  • Ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or modifications on technical or other complex concepts to individuals with little or no background in the area under discussion.
  • Ability to perform analyses involving ratios, percentages and simple statistical methods.
  • Basic computer skills for data entry, reference and/or retrieval tasks.
  • Ability to lift 40 pounds from the ground.
  • Ability to lift 25 pounds from 56 inches to 72 inches.
  • Ability to bend, stoop, squat, kneel, and/or crouch.

Nice To Haves

  • Experience in the natural gas or related industry.

Responsibilities

  • Develops positive working relationships with municipal and state elected officials and staff, business and community leaders and other key community stakeholders in order to shape the external environment by promoting the division's public image, products and services.
  • Administers the division's community relations program. Serves as the local point of contact for charitable and civic contributions. Holds community board positions and participates in economic development groups and associations as needed to further the company's objectives in that community.
  • Leads the franchise renewal process to assure that the division maintains an effective operational relationship with communities and is perceived as a respected corporate citizen by franchising authority.
  • Provides operational support such as responding to emergency situations, town outages, right of way issues, and system integrity issues.
  • Delivers regulatory and governmental support as necessary in the division for regulatory filings, legislative support or other governmental activity.
  • Serves as a point of contact and coordinates response for escalated customer service issues to key community, regulatory or elected stakeholders.
  • Counsels executive(s) on public policy/public affairs. Develops and recommends a public relations work plan for the assigned territory and serves as company ombudsman.
  • Keeps abreast of events and issues relevant to the division's service area through monitoring various media communications, newspapers, etc.
  • Develops and monitors functional and contributions budget to assure efficient utilization of resources.
  • Assists corporate communications in developing, implementing and monitoring communication strategies for corporate initiatives, media relations and messaging initiatives that impact the division, its employees or customers.
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