Mgr, Product

Thrivent•Minneapolis, MN

About The Position

The Mgr, Product is a player-coach and product leader who manages the team responsible for one or more complex products. The role owns the long-term strategy and vision for a set of products while supporting the performance and growth of product practitioners. It leads product discovery and is accountable for improving product performance through effective delivery of improvements and successful marketing and promotion to users. The Mgr, Product partners with business, design, engineering, analytics, and other disciplines to provide clarity and inspiration, align priorities with stakeholders across Thrivent, and develop effective solutions to user challenges. The role typically draws on deep product management experience and oversees between one and four product owners. It actively engages, develops, coaches, and influences product stakeholders, team operations, practices, and talent.

Requirements

Bachelor’s degree or equivalent work experience.
10+ years of relevant business experience, including experience as a product manager, product owner, or in a similar role.
Understanding of iterative development fundamentals and software development processes and procedures.
Expertise in Agile Product Management, stakeholder management, market and user research, technology management, and process design.
High level of organization and attention to detail.
Passion for and understanding of new technology and trends.
Excellent communication, collaboration, and influence skills across organizational levels, including strong facilitation and executive communication skills.

Nice To Haves

Certified Product Manager or similar certification.
Prior supervisory experience.
Ability to effectively manage and resolve conflicting priorities.
Experience developing and delivering product strategy expressed in terms of value, outcomes, and compelling metrics.
Expertise in foundational product management tools, techniques, and principles across the discovery, design, build, release, and measure cycle.
Proven experience leading and influencing cross-functional teams.
Demonstrated experience with user interface design and usability best practices.
Experience working on large, complex organizational initiatives.
Advanced MS Office Suite skills, particularly Excel and PowerPoint.
Financial management skills to administer budgets across multiple products and ensure return-on-investment requirements are met.

Responsibilities

Own the long-term product roadmap as part of a broader business strategy.
Develop product strategy using analysis of personas, use cases, customer benefits, and solution value propositions.
Ensure business strategies are executed through product roadmaps.
Lead collaboration to manage and prioritize roadmaps and releases across multiple products, resolving conflicts constructively.
Ensure product teams understand desired business outcomes and how those outcomes relate to broader business goals.
Identify and track evergreen product health indicators and objectives for measurable improvements to user experiences and outcomes.
Coach product teams and stakeholders to address gaps and improve delivery of specific product improvements.
Ensure key performance metrics deliver necessary business value.
Ensure roadmap outcomes fit capacity constraints and are prioritized and sequenced to maximize customer value.
Engage regularly with customers and users to uncover needs and translate them into product hypotheses that are tested and refined.
Collaborate across product teams to develop and roll out operational plans.
Research industry best practices and trends to increase effectiveness.
Maintain and apply advanced knowledge of the business, its products and processes, and product management.
Recruit, develop, and sustain a high-performing team while promoting shared accountability, operational excellence, and organizational partnership.
Model Thrivent’s leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.
Support or develop an environment focused on continuous improvement, employee engagement, and commitment to clients.
Shape or support a culture that reflects Thrivent’s purpose, promise, and values and protects its trust and reputation.