Mgr, Operations

Emory Healthcare•Decatur, GA

17h•$41 - $50•Onsite

About The Position

Supports the overall day-to-day operations of a defined area within a Section of The Emory Clinic. Coordinates activities to maintain an effective operating environment and ensures compliance with policies, procedures, and regulatory guidelines. In conjunction with Section leadership, is accountable for activities that enhance operational efficiencies, improve patient satisfaction, and result in cost-effective healthcare solutions.

Requirements

Bachelor's degree required
2-4 years healthcare, business, or administrative experience required
Preferably in an ambulatory setting
A Master's degree in related field may be substituted for 2 years of experience OR Graduation from the Operations Development Program (ODP)
Other equivalent combination of relevant education and/or experience may be considered
Master's degree or EHC administrative fellowship in lieu of experience

Responsibilities

Coordinates activities within the Section to maintain an effective operating environment
Ensures compliance with policies, procedures, and regulatory guidelines
Helps evaluate Section operations and makes suggestions for improvements
Supports achievement of Section performance targets and financial goals
Partners with Section leadership on initiatives to enhance operational efficiencies and cost-effective healthcare solutions
Performs other related duties as required
Coordinates purchase of medical and office supplies and capital equipment necessary for the practice
Establishes and maintains an inventory system to ensure adequate supply and equipment levels
Establishes and administers a maintenance program for office and medical equipment to ensure timely repairs and proper functioning
Manages daily operations to ensure the Section provides quality patient care
Communicates with patients, families, and/or physicians as requested or needed
Implements initiatives to improve patient satisfaction
Prepares operational reports and analysis to report progress and adverse trends, and makes appropriate recommendations or conclusions
Administers submission of timely, accurate, and complete billing information to the business office for maximum reimbursement
Researches disallowance reports for unusual practices
Stays current on coding and insurance practices; interacts with internal departments to update, change, or delete codes and charges when ineffective, unprofitable, and/or obsolete
Works with manager to formulate a professional development plan
Attends educational in-services as appropriate
Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments