Mgr Operations

Insight Enterprises, Inc.Earth, TX
Onsite

About The Position

Management of employees to ensure operational expectations are met for Insight’s internal and external customers. Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions. Responsible for building and maintaining positive relationships within Insight and its partners and clients. Teammate will follow all Insight policies and procedures. Each person is accountable for meeting or exceeding individual and / or departmental metrics.

Requirements

  • Bachelor's degree from four-year college or university
  • minimum of 3 years related operations experience and/or training
  • Previous experience in supervising teammates to ensure completion of responsibilities
  • equivalent combination of education and experience

Responsibilities

  • Plan, manage and coordinate personnel and processes within the operations area
  • Responsible for metric and SLA adherence reporting to all levels of the organization
  • Reports all business activities to accurately measure business trends to management for sounds business decisions
  • Responsible for driving operational efficiencies by constantly evaluating processes, procedures and systems.
  • Maintains open lines of communication with other departments to insure confidence and enhance the relationships within Insight

Benefits

  • We’re legendary for taking care of you, your family and to help you engage with your local community.
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