Mgr Operations Center

NiSource • Hammond, IN

1d • Onsite

About The Position

To lead field operations in executing the delivery of safe, reliable, efficient natural gas distribution service within an assigned geographic territory. Assumes overall responsibility for compliance with Federal and State regulations, as well as best industry practices. Drives excellence through continuous improvement in all aspects of operations. As a member of the operations management team, leads the implementation and execution of operational initiatives, building consistency and collaboration across the organization. Provides direction, clarity, coaching and performance management to a team of front-line leaders, contractors, and field employees to ensure the highest level and quality of customer service at the lowest cost throughout the assigned operating center geographical area.

Requirements

• Five (5) years of leadership experience
• Authorized to work in the United States without requiring sponsorship.

Nice To Haves

• Bachelor's Degree from an accredited college or equivalent work-related experience

Responsibilities

• Ensure safe, reliable system operations and compliance with all applicable codes and standards
• Coach and develop front-line leader performance, supporting and holding them accountable through effective performance management (i.e., establishing performance standards, driving accountability, coaching performance and development, effectively delegating, providing feedback, and recognizing and rewarding results)
• Champion the identification, planning, development and implementation of change initiatives, to increase operational efficiency and customer satisfaction
• Promote collaboration and consistency throughout operations
• Manages towards aggressive financial, safety, and operational goals
• Establish and maintain key community relationships to facilitate effective operations and represent the organization in community activities

Benefits

• The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees