MGR - NURSING

UHS•Washington, DC

1d•Onsite

About The Position

At Capital Medical Group, our mission is simple but powerful: to provide personalized, innovative, equitable, and high-quality care that improves the lives of our patients and their families. As the largest multi-specialty physician practice in the region, we support more than 50 medical and surgical specialties through a network of hospitals and care locations, including GW Hospital, Cedar Hill Regional Medical Center, GW Urgent Care, and affiliated sites throughout the DMV. This is an opportunity to make a meaningful impact in a growing healthcare organization where your leadership will directly influence employee experience, organizational culture, and operational success. You will join a collaborative team that values innovation, accountability, and high-quality care—while helping build a strong foundation for the future of Capital Medical Group. The Nurse Manager for ENT Surgery provides both strategic and operational nursing leadership for the ENT Surgical Department. This role ensures safe, effective, consistent, and patient‑centered clinical care while overseeing daily nursing and clinical support operations. This role is responsible for ensuring the delivery of clinical care while providing direct leadership and accountability for nursing and clinical support operations. This is an onsite position requiring regular presence in the Washington, DC area to partner closely with leadership, employees, and operational teams.

Requirements

A Master’s degree in nursing is necessary
Four years of nursing experience is necessary to include at least two years of clinical management/supervisory experience (preferable in an ambulatory care setting), is necessary.
Current District of Columbia licensure as a Registered Nurse, or evidence of application for D.C. licensure and current out-of-state license, is necessary.
Ability to input data into the computer, and analyze data as requested.
Must be able to communicate providing verbal feedback in a professional manner.
Must be able to follow and understand instructions, and react favorably in all work situations.
Must be mentally adaptable and flexible in dealing with a variety of people.

Nice To Haves

preferable in an ambulatory care setting

Responsibilities

Manages the clinical care operations of the CMG practice group in partnership with the physician leader and CMG Practice Group Administrator.
Maintains an active clinical presence approximately 3 days per week, providing direct patient care within RN scope of practice and working alongside clinical staff to maintain familiarity with day-to-day workflows and patient care needs.
Meets regularly with the physician and admin leader in capacity to review clinical operations, staffing, quality and patient safety, clinical workflows, physician and patient needs, and progress toward established practice goals.
Oversees staffing, utilization, scheduling, attendance, and productivity of non-physician clinical staff to ensure appropriate coverage and efficient clinical operations.
Screens and participates in the hiring of non-physician clinical staff; evaluates staff performance; provides coaching and counseling; and recommends appropriate corrective or disciplinary actions when necessary.
Supports physician and patient needs by ensuring that established clinical goals and standards are met and by translating physician and practice needs into effective clinical workflows.
Develops and oversees orientation, training, continuing education, and competency assessment for non-physician clinical staff and ensures adherence to applicable scope-of-practice requirements.
Develops and implements clinical policies, procedures, protocols, and standardized workflows in collaboration with physician leadership and the CMG Practice Group Administrator.
Leads and monitors quality improvement, patient safety, and patient experience initiatives, including review and appropriate escalation of clinical incidents, near misses, patient complaints, and other safety concerns.
Oversees patient flow, scheduling, clinical resource utilization, equipment, and supplies and monitors relevant operational metrics to identify opportunities to improve access, efficiency, and quality.
Serves as a visible clinical leader within the practice, promoting professionalism, accountability, teamwork, effective communication, and a culture of high-quality, patient-centered care.