Mgr Continuous Improvement
About The Position
The Continuous Improvement Manager plays a pivotal role in driving operational excellence across GATX Rail North America, including our Repair Service Centers. This position is responsible for leading strategic process improvement initiatives focused on improving Safety, Quality, Delivery, Cost and People engagement by applying Lean methodologies and structured problem-solving techniques. This role will help in identifying systemic improvement opportunities and build operational discipline for sustainable performance improvement. The ideal candidate is passionate about transforming processes, optimizing operations, and using data-driven insights to deliver measurable results. The Continuous Improvement Manager collaborates closely with functional leaders, service center managers, and shop floor personnel to drive meaningful change. Through direct engagement and a hands-on approach, the individual exemplifies the Lean principle of “Go See, Ask Why, Show Respect,” fostering trust and credibility across all levels of the organization. In addition, the role requires strong communication and influence skills to effectively prepare, present, and advocate for recommendations and decisions to project sponsors and senior leadership.
Requirements
- Bachelor’s degree or higher in Operations Management, Industrial Engineering or other relevant discipline is required
- Minimum 5 years of leadership experience driving operational excellence, Lean transformation in industrial environment
- Lean Six Sigma Green Belt required; Black Belt preferred
- Must be physically able to climb on equipment within a maintenance facility, stand on foot for extended periods in a plant environment.
Nice To Haves
- Experience in a low-volume/high-mix industry or multiple, varied industries is preferred
- Experience with data analysis, KPI development, and visual performance management systems preferred
- Project Management certification and experience a plus
Responsibilities
- Lead Value Stream Mapping (VSM) and Kaizen/Blitz activities to drive change with sustainable results
- Analyze data, identify and scope improvement opportunities
- Acquire cross functional involvement
- Develop ownership for results
- Responsible for establishing baseline and tracking/reporting realized improvement
- Ensure improvements are sustained
- Lead projects supporting strategic initiatives identified through Hoshin Kanri/Goal Deployment processes including,
- Drive implementation and sustainment of 5S, Standard Work, Daily Visual Management (DVM)
- Establish and Lead Value Stream initiatives to improve operational flow
- Support facility capital projects to ensure process optimization and operational readiness
- Establish and monitor key operational performance indicators aligned with business objectives
- Educate in the pursuit of creating a problem-solving culture to achieve goals within the organization:
- Coach in A3 thinking, PDCA, Root Cause Analysis and other problem-solving methodologies
- Facilitate and empower teams to engage in local problem-solving
- Teach others to lead their own events, and initiate rapid change at all levels of the organization
Benefits
- This role may be eligible to participate in the Company’s short-term incentive plan, the details of which will be provided to the applicant upon hire.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
