Mgr Claims Case Management - PECO (Hybrid)

PECO • Philadelphia, PA

12d • Hybrid

About The Position

This position is responsible for protecting the Company's assets and self-insured retention ($10M) by managing an area(s) of expertise within the Claims Department, which can include non-litigated liability claims, litigated liability claims, or collection of damage to company property. The role involves directing the investigation of large losses/serious injury cases, establishing appropriate reserves, analyzing liability and evaluating financial risk for high complexity injury and large property damage losses. The position also requires preparing written reports and case analysis, and supporting the loss prevention process. Extended hours may be required for storm coverage or other energy delivery emergencies.

Requirements

• Bachelor's degree and 7-10 years of relevant investigative, claims or insurance experience, OR in lieu of a Bachelor's degree, minimum 9-12 years business experience, at least 9 of which must be relevant investigative, claims or insurance experience.
• Minimum 3-5 years prior supervisory experience.
• Knowledge of Legal Process, Statutes and Case Law.
• Information Technology skills and knowledge of appropriate systems used by Claims Department.
• Self-motivated and ability to handle heavy caseload under pressure.

Nice To Haves

• 10+ years relevant claims experience
• Master's degree

Responsibilities

• Direct and supervise the activities of the assigned Claims unit.
• Develop defense and collection strategies in litigated and non-litigated matters.
• Work with Case Managers to develop initiatives to reduce corporate exposure to liabilities.
• Manage training and development of claims staff.
• Direct the field investigation of high profile liability, personal injury, auto accidents, property damage, collection and environmental claims.
• Direct the response to and coordinate investigations of major incidents/accidents (gas explosions, fires, electrocutions) on a 24-hour basis.
• Evaluate damages, determine liability, analyze losses and ensure appropriate reserves.
• Manage the work product and document performance of Claims Case Managers.
• Initiate innovative Best Practices to reduce O&M costs and improve client satisfaction.
• Temporarily fill in for the Manager of Claims on an as-needed basis.
• Prepare written investigation reports, letters and other documents as necessary.
• Ensure Sox compliance via proper Reserve Accounting on Claim exposures.
• Provide educational services to internal and external constituencies.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $108,000.00/Yr. – $148,500.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager