MF COO - Product Management - Lead Associate

Fannie Mae • Reston, VA

1d • $123,000 - $161,000 • Hybrid

About The Position

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. As a valued colleague on our team, you will provide expert advice and guide team members on building or developing functionality for a product. In this role, you will lead customer engagement activities to understand the requirements for products or product components.

Requirements

• At least 4 years of relevant experience.
• Experience as a Product Owner / Product Manager in Agile delivery environments, including backlog ownership, sprint planning, story writing, prioritization, and acceptance criteria.
• At least 3 years of relevant business and data analysis experience.
• Bachelor’s Degree or equivalent
• Strong written and verbal English communication skills, including the ability to explain complex business, system, data, and operational concepts clearly to business and technology stakeholders.
• Advanced business analysis skills, including elicitation, requirements decomposition, stakeholder interviews, workshop facilitation, traceability, gap analysis, and impact assessment.
• Proven experience converting business needs into clear, detailed functional and non-functional requirements, user stories, acceptance criteria, features, epics, and development specifications.
• Experience documenting business processes, operational procedures, process flows, system flows, data flows, and system state / lifecycle diagrams.
• Experience working with cross-functional teams, including business SMEs, technology leads, architects, developers, testers, data analysts, operations, risk, compliance, and change management partners.
• Strong experience using Jira and Confluence or equivalent Agile/product documentation tools
• Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.

Nice To Haves

• 7+ years of relevant business and data analysis experience.
• 4+ years of Product Owner / Product Manager experience in Agile delivery environments, including backlog ownership, sprint planning, story writing, prioritization, and acceptance criteria.
• Experience in mortgage finance, housing finance, financial services, multifamily, or single-family business domains.
• Experience supporting change management, training materials, adoption planning, communications, and operational readiness.
• Knowledge of Fannie Mae Multifamily Data

Responsibilities

• Serve as a Product Owner responsible for advanced analysis, product definition, requirements documentation, and delivery execution.
• Lead discovery sessions with business, operations, technology, risk, and data stakeholders to identify user needs, pain points, business rules, system impacts, and product opportunities.
• Define, refine, and maintain the PI plan in alignment with business objectives, customer outcomes, compliance expectations, and technology strategy.
• Write detailed features, user stories, acceptance criteria, development specifications, data requirements, process requirements, and implementation notes for engineering and testing teams.
• Lead and document Lean Business Case (LBC) in Fannie Mae format, including business context, detailed requirements, data needs, system behavior, controls, dependencies, assumptions, risks, and traceability.
• Create and document current-state and future-state process flows, decision flows, system interaction flows, data movement flows, and system state transition diagrams.
• Monitor product performance, gather stakeholder feedback, identify improvement opportunities, and drive continuous product enhancement.

Benefits

• Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being.
• Eligible to participate in a Fannie Mae incentive program (subject to the terms of the program).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level