Meter Specialist
DOCUmation•San Antonio, TX
•Onsite
About The Position
Primary responsibility involves outbound phone calls and e-mails to customers to obtain meter readings.
Requirements
- 2-3 yrs. in Customer Service
- Phone and E-mail Etiquette
- Excellent Customer Service Skills
- Knowledge of Equipment and Customers
- Ability to Work with Minimal Supervision
- Clean/Professional Appearance
- Proficiency with Outlook, Excel, and other Microsoft applications
- High School Diploma or GED
- Ability to control computer and telephone keyboard
- Ability to comprehend printed and electronic documents
- Ability to regularly speak clearly so listeners can understand
- Ability to understand the speech of others
Nice To Haves
- Experience with E-Automate is helpful
Responsibilities
- Keying meter readings into E-Automate
- Verifying if devices are reporting in collection software
- Work with other departments in maintaining and assessing equipment information
Benefits
- Generous Paid Time Off (PTO) policy
- Parental and caregiver leave
- Tuition reimbursement
- Quarterly bonuses for eligible positions
- Paid holidays
- 401(k) plan with employer match
- Paid Volunteer Time Off (VTO)
- Pre-paid legal coverage available
- FSA and HSA options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
