Meter Reader

City of Sacramento • Sacramento, CA

7d • Onsite

About The Position

To read commercial water meters and record consumption; to identify water meter equipment problems; and to work with other technical personnel to resolve problems. Direction is provided by a higher level supervisor.

Requirements

• Knowledge of City street and address system.
• Knowledge of a variety of meters and meter equipment and their respective functions.
• Knowledge of public contact and customer service techniques and principles.
• Ability to learn City billing procedures and policies of water utility services.
• Ability to understand and carry out written and oral directions.
• Ability to maintain accurate and up-to-date records.
• Ability to deal tactfully with the public.
• Ability to identify meter irregularities and recommend how they can be corrected.
• One year of experience involving public contact in the field or office.

Nice To Haves

• Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

Responsibilities

• Read water meters on assigned routes and record readings, making necessary calculations.
• Check to determine consistency of meter readings and report unusual cases to a superior.
• Discuss meter problems with supervisor.
• Check to see that meters are registering properly and report to supervisor on such conditions as meter being dead, upside down, running backwards, water being used without being recorded by the meter and other defects or suspicious conditions.
• Report to superior violations of the rules and regulations governing water consumption, conditions that may necessitate a change in rate for the service rendered, and defects in water meters.
• Identify address for new water utility billing.
• Tactfully respond to citizen inquiries and complaints.
• Assist in evaluating new meter products and provide input as to changes in current meter devices.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed