Metals Manager

Pace® Analytical Services•West Columbia, SC

20h•Onsite

About The Position

Pace Analytical is on a mission to continuously move science forward; to innovate and advance all aspects of their business to improve the health and safety of communities and lives. The Metals Manager is responsible for managing the development and implementation of lab, services, and field programs, policies and procedures from a functional or technical perspective. This includes validating and auditing results, scheduling services, and resolving service and customer problems for the entire department. The role provides advanced professional assistance to management staff in the area of assignment and related matters, with areas typically varied and intermediate to complex in nature. The manager may oversee areas such as chemistry, biology, microbiology, field, client services, or service department.

Requirements

Bachelor's degree in chemistry, biology, environmental science, or a closely related field
Five (5) years of experience, typically has experience as a lead or supervisor; OR an equivalent combination of education, training and experience
Comprehensive principles, practices and techniques of lab, services or field areas, such as biology or chemistry
Understanding of the development and implementation of area programs, policies and procedures
Principles and practices of developing teams, motivating employees and managing in a team environment
Basic principles and practices of budget development and administration
Applicable lab, services, or field laws, codes and regulations
Computer applications and systems related to the work
Understanding of dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, occasionally where relations may be confrontational or strained
Principles and techniques of providing effective oral presentations
Principles and practices of program planning, development and evaluation
Principles and techniques of making effective oral presentations
Correct business English, including spelling, grammar and punctuation
Performing comprehensive professional-level lab, services or field duties in a variety of assigned areas
Overseeing and administering comprehensive and varied area functions
Supervising and evaluating employees and providing related recommendations
Training others in policies and procedures related to the work
Applying more standard business and project management methodologies with a focus on implementing plans to achieve goals
Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner
Interpreting, applying and explaining applicable laws, codes and regulations
Providing consulting services to supervisors and staff
Preparing functionals reports, correspondence and other written materials
Using initiative and independent judgment within established organizational and department guidelines
Using tact, discretion and prudence in working with those contacted in the course of the work
Performing effective oral presentations to large and small groups across functional peers and the department
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work

Nice To Haves

Three (3) years of supervisory experience

Responsibilities

Manages staff including hiring, training, development and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management.
Manages implementation and oversight of schedules, services, results and related functional programs to achieve desired and operational results, aligns leadership and resources required, and ensure effective administration; areas are varied.
Provides input and advice regarding developing and aligning strategies and programs to manage the lab, services or field programs, policies and procedures for the function, group or areas; areas are intermediate to complex.
Manages and participates in operational, instrumentation and equipment reviews; assists with ensuring compliance with federal, state, local, and institutional standards, regulations and policies, including fair practices in the handling of area related issues.
Provides observations and recommendations to leadership for improvement of the organization's policies, procedures and practices on lab, services or field matters.
Manages expectations of leaders, managers, staff and operations, facilitates communication on customer needs and business requirements, and establishes performance metrics; contacts are on-going or varied.
Resolves escalated, technical or sensitive customer and operational problems or conflicts; works with internal groups or external agencies as needed and oversees the successful resolution; areas are intermediate to complex.
Manages the group or area budget including allocating resources and approving expenditures under control; budget is moderate in nature.
Oversees or participates in special projects by identifying company, department, customer or service issues and priorities; communicates and coordinates, and evaluates results.
Maintains currency of lab, services, and field regulations, industry trends, current practices, new developments, applicable laws, and related legislation.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.