Metal Adjuster - Miami
About The Position
Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite in Miami, FL. We are seeking professionals with expertise in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units. This role is ideal for individuals aiming to advance their careers within a dynamic and supportive insurance agency environment. Loyalty MGA is a fast-growing, bilingual insurance agency serving clients across Florida and Texas, offering auto, home, life, and commercial insurance solutions. We invest in our people, recognize performance, and provide clear paths for career growth.
Requirements
- High School Diploma or G.E.D.
- 6 months of claims handling or intake experience.
- Bilingual in English and Spanish is required.
- Basic proficiency in Microsoft Office.
- Strong customer service and communication skills.
- Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
- Excellent verbal and written communication skills.
- Ability to articulate solutions clearly and concisely.
Nice To Haves
- Active insurance adjuster’s license preferred; must obtain and maintain as needed.
- Hold a valid all lines 6-20 license
- Bachelor's degree in business, or related field preferred.
- Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
- Strong organizational and time management skills to handle multiple tasks efficiently.
Responsibilities
- Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
- Determine coverage, valuation, and exposure for claims.
- Resolve claims efficiently and fairly.
- Collect and analyze statements from involved parties.
- Maintain accurate claim reserves.
- Provide exceptional customer service to both internal and external stakeholders.
- Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
- Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
Benefits
- Competitive salary based on experience and license held
- 1 week PTO to start, growing with tenure
- Medical Insurance
- Dedicated sick time separate from PTO
- Dental & Vision coverage
- Performance Bonus
- Voluntary supplemental options available
- Employee Referral rewards
- Company-paid Basic Life Insurance
- Career Growth Path
- 401(k) with Match
- Training & Development (sales, product, customer service & compliance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
