Dedicated Meta Technician Expert - Part Time

Channel Partners•Boynton Beach, FL

1d•Onsite

About The Position

As a Dedicated Meta Technician Expert, you will operate as a highly skilled, autonomous field professional responsible for the end-to-end execution of break-fix, installation, and ad hoc maintenance activities, as well as core merchandising responsibilities. This role requires expert-level technical proficiency, independent decision-making, and ownership of in-market outcomes. You will ensure optimal performance, functionality, and visual standards across all Meta displays within your assigned territory. Responsibilities include diagnosing and resolving complex technical issues, executing installations and display refreshes, and maintaining full compliance with planograms (POG) and brand standards. As a trusted field expert, you will proactively identify opportunities for improvement, manage service execution with minimal oversight, and deliver consistent, high-quality results that meet or exceed program expectations. This is a part-time position offering 19-26 hours a week with a standard Monday-Friday schedule. Occasional weekend work may be required, with advance notice provided.

Requirements

High school diploma or equivalent required
Experience with display installations, merchandising, and planogram execution
Experience using basic tools required to maintain displays
Experience diagnosing and resolving physical display issues, including lighting components, fixtures, and non-functioning buttons
Experience identifying and resolving electronic and connectivity issues, including cabling, power, and component integration
Strong verbal and written communication skills with the ability to professionally interact with store personnel and internal teams
Ability to independently manage an assigned account base, prioritize workload, meet SLAs, and make sound decisions with minimal supervision
Detail-oriented and highly organized, with a commitment to delivering high-quality work and exceptional customer service
Strong analytical skills with a focus on root-cause identification and long-term resolution
Advanced troubleshooting, installation, and repair capabilities across hardware, displays, and connected systems
Must commit to completing the market area’s minimum weekly or special project hours request
Able to read POG schematics and wiring diagrams and correctly connect components
Must be proficient using your personal Smartphone/Tablet with GPS functionality to upload photos, report assignment data, reference documents while in-store, and schedule visits
Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
Must commit to complete the market area’s minimum weekly or special project hours request
Must have a basic toolkit
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone
Travel up to 60 miles with paid drive time and mileage per company policy
Willingness and ability to travel for 2–3 days to participate in in-person training
Available to work 19-26 hours per week (Based on Market) Monday through Friday with occasional weekend work, if requested, with advanced notice

Responsibilities

Execute weekly service visits across an assigned route of retail locations (2–25 stores based on market), while adhering to established schedules and program requirements
Consistently complete assigned work according to established schedules and minimize unnecessary rescheduling
Diagnose and resolve complex technical issues to maintain full functionality and performance of all assigned displays
Execute end-to-end installations, display builds, and refreshes, including fixturing, cabling, media players, and security components
Independently manage and complete ad-hoc service requests within 48–72-hour SLAs, where required
Ensure full compliance with planograms (POG), brand standards, and display requirements across all locations
Proactively identify root causes of recurring issues and implement sustainable solutions
Accurately document and report all service activity, outcomes, and insights on time
Perform merchandising tasks including inventory replenishment, POP placement, and pricing/fact tag execution
Manage and maintain/reconcile trunk stock inventory, ensuring appropriate replacement parts are available to support efficient service delivery and first-time fix success
Build and maintain strong relationships with in-store personnel as a trusted field expert
Participate in team calls, client interactions as required, and field ride-alongs to support program success
Complete administrative tasks with accuracy and timeliness, including scheduling and same-day reporting
Adapt to evolving business needs and take ownership of additional responsibilities as assigned
Maintain compliance with all company safety policies, required training, certifications, and professional standards

Benefits

Weekly pay schedule and early wage access
Paid required training (online, in-store)
Paid drive time and mileage between stores
Out of market travel pay (drive time, mileage, per diem, hotel)
State-mandated sick time
State-mandated cell allowance by shift
Referral bonus opportunities
401(k) after 12 months of employment
Opportunity to work with a growing company that rewards and promotes its associates
A variety of part-time and full-time roles across the business that can lead to consistent income