Part Time Meta Lab Retail Experience Expert

Channel Partners•Chicago, IL

About The Position

As a part-time Meta Experience Expert on the Meta Store Retail team, you will represent the client’s brand and deliver premium customer service through hands-on demonstrations of Smart Wearables and Meta Quest mixed-reality products. You will educate customers about product features, guide them through immersive experiences, and help turn demonstrations into new users. The role also involves processing transactions, meeting performance goals, supporting store operations, and maintaining interactive displays.

Requirements

High school diploma or equivalent.
At least 2 years of customer-facing experience in premium retail.
Experience in presentation, public speaking, and/or storytelling.
Strong interpersonal, written, verbal, and on-camera communication skills.
Ability to use advanced customer service and industry-related experience to engage consumers.
Results-oriented and detail-oriented.
Strong technology skills and passion for technology.
Ability to ask effective questions and actively listen.
High initiative, self-motivation, and continued willingness to learn.
Strong problem-solving and conflict-resolution skills.
Ability to work well in a team environment.
Reliable transportation to arrive at work on time.
Flexible availability, including nights and weekends.

Responsibilities

Develop thorough knowledge of the client’s products, features, benefits, and accessories.
Conduct immersive demonstrations of mixed-reality and wearable products in the dedicated retail space.
Process consumer transactions using the client’s point-of-sale system.
Achieve goals and key performance indicators, and work with the Retail Manager to develop action plans when targets are not met.
Perform daily operations, including opening and closing procedures, and maintain interactive customer displays.
Arrive on time with a positive attitude and support team goals and daily operations.
Perform other duties as assigned by management.

Benefits

Bonus potential.
Weekly pay and early wage access.
Paid required online and in-store training.
Paid drive time and mileage between stores.
Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
State-mandated sick time.
State-mandated cell allowance by shift.
Referral bonus opportunities.
401(k) after 12 months of employment.
Opportunity to work with a growing company that rewards and promotes associates.
Variety of part-time and full-time roles across the business that may lead to consistent income.