Full Time Meta Lab Retail Experience Expert

Channel Partners • Honolulu, HI

3d • $27 - $27 • Onsite

About The Position

We’re growing! Join our Meta Store Retail team as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed‑reality technologies. You’ll represent our client’s brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users. Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and passionate about delivering world-class customer service.

Requirements

• High School Diploma or equivalent
• 2+ years of customer-facing experience in retail
• Familiar with AR/VR technology
• Extremely strong interpersonal communication - written, verbal, and on camera
• Must be results and detail-oriented
• Possess a passion for technology and innovation
• Ability to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time

Responsibilities

• Become the go‑to product expert! Build a deep understanding of our client’s wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer
• Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
• Support seamless purchases. Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience
• Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results
• Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
• Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment
• Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience

Benefits

• Weekly pay schedule and early wage access
• Health and wellness benefits plans
• Paid time off and holidays
• Paid training
• 401(k) with employer matching
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED